David W. Email & Phone Number

New York, NY, US

New York, New York, US

• Innovated, created, and instituted multiple IT systems, featuring Salesforce, Netsuite, Bill.com, BREX, Google Workspace, Office365 Business Apps, Azure, Asana, HALOITSM, JAMF Pro, Connect, and Protect.
• Led the successful integration of ChatGPT Enterprise across Barstool Sports, driving a 25-30% productivity boost, enhancing data processing speed by 40%, and reducing the sales cycle by 35%..
• Reviewed and implemented global compliance requirements (International Organization for Standardization - ISO, System and Organization Controls - SOC) alongside Information Technology Infrastructure Library (ITIL).
• Streamlined the integration of over 50 SaaS applications, implementing ADP Workforce Now as the primary user directory, reducing manual IT processes by 42%, and improving onboarding/offboarding efficiency.
• Transformed an informal and fragmented IT environment by evaluating the entire system, identifying redundancies and shadow IT, and developing a comprehensive plan to integrate and automate systems using our Single Sign.
• Planned and completed initiatives to foster strong cross-functional team-building through innovative event.

Houston, Texas, US

VendorITOps: Expediting Your Path to Market with Technology Service Distributor (TSD)VendorITOps leverages unique, long-established relationships within Technology Service Distributor (TSD) to streamline and expedite the vetting process for vendor partner technology solutions providers. Our service significantly reduces the time and complexity involved in.

Career BreakAs I continue to grow and develop in my career, my personal goal is to become a thought leader in the technology industry. I am passionate about staying up to date with the latest trends and innovations, and I am committed to sharing my knowledge and insights with others through writing and speaking engagements.Through ongoing learning and.

New York, US

• Directed IT and security strategies, contributing to a 10% revenue increase and 5% operational cost reduction.
• Led the deployment and integration of SaaS applications, improving operational efficiency by 15% and reducing IT costs by 10%.
• Defined and maintained enterprise application architecture, ensuring scalability, reliability, and security across the organization.
• Collaborated with external vendors to evaluate, select, and implement enterprise software solutions, driving innovation and continuous improvement.

• As the Senior IT Supervisor, I provided system administration, purchasing, budgeting, and merger support for a digital advertising firm. I managed the IT procurement budget and led a team, focusing on enhancing team.
• Provided system administration, purchasing, budgeting, and merger support for a digital advertising firm.
• Managed the IT procurement process, optimizing spending and building productive vendor relationships.
• Improved viewer engagement by analyzing trends and leveraging insights to optimize performance and outcomes.
• Negotiated vendor agreements to achieve cost savings while maintaining access to high-quality technology.
• Streamlined data analysis by focusing on metrics directly linked to audience growth and engagement, ensuring data relevance and utility.

• Develop a campaign plan that outlines the goals, target audience, budget, and timeline
• Use social media and other digital marketing tools to engage voters and promote the campaign
• Attend community events and meet with residents to build relationships and learn about their concerns
• Develop and communicate a clear message that resonates with voters and differentiates the candidate from other candidates
• Maintain ethical standards and comply with campaign finance and election laws
• Understands and is passionate about the needs of the community

New York, NY, US

• Provided third-team and white-glove support for C-level executives, ensuring their technology needs were met with a 95% satisfaction rating.
• Managed escalations effectively, reducing resolution time by 20% and improving customer satisfaction by 10%.
• Advised leadership on technology choices to advance business goals, resulting in a 10% increase in productivity and a 5% reduction in operational costs.
• Actively contributed to facilitating the merger with ILEVEL SOLUTIONS, ensuring efficient process implementation and orchestrating the move to new IT structures and systems, saving the company $100,000 in integration.

As Senior Desktop Support Engineer - Global Team Lead - the Global Team Lead at iLevel Solutions, I drove significant improvements in operational efficiency and support quality across NYC and London offices, supporting 230 users. I implemented technology solutions that optimized systems, resulting in a 15% boost in efficiency and a 10% reduction in.

New York, NY, US

• Managed system implementation, administration, and support for networking hardware and software technology assets.
• Provided end-user support and acted as escalation point for reported incidents.
• Achieved all Service Level Agreements (SLAs) through effective management and closure of support requests.
• Recommended technologies to improve system performance across multiple sites and conducted system analyses.
• Supported IT projects to develop, test, and deploy solutions and strategies to achieve improved technology architectures and enterprise system compliance with stringent operational requirements.

San Francisco, CA, US

➥Monitored and maintained computer systems, LAVU POS systems, and networks, on a fleet of ships, resolving hardware and software issues reported by end users.➥Collaborated with Culinary Crew, Food & Beverage Director, and Service Crew to deliver exceptional events and guest experiences.➥Greeted and seated guests, ensuring their satisfaction while working.

Naples, Florida, US

➥As a radio personality I introduced, co-hosted, interviewed guests and interacted with the audience.➥Researching topics and background information for items to be featured on the program. Planning and rehearsing shows.➥Liaising with other members of the production and technical team/s.Introduce and help co-host programs.➥Keep the program running to.

Lake Worth, FL, US

Responsible for possessing a good general knowledge of the college, administrative process, and student body. Assist with budgetary accountability and controls, inventory control and other special assignments, while having the ability to interact favorably with the administration, faculty, staff, and general public. Exercising good judgment in decision.

Lake Worth, FL, US

Responsible for supporting new incoming students with peer advising and schedule planning, as well as preparing students for their first meeting with an advisor during new student orientation. In addition, providing basic support for other orientation activities, including assisting with arrival day and as assigned. Furthermore, act as a referral source.

Lake Worth, FL, US

Train users in operating equipment inclusive of desktop, laptop computers and multimedia equipment. Troubleshoot computers, multimedia equipment, hardware and software problems and perform basic maintenance and repair of technologies. Consult with clients on computer and multimedia requirements and capabilities. Analyze, evaluate and diagnose technical.

Lake Worth, FL, US

Responsible for assisting faculty members with classroom instruction, exams, record keeping, and other miscellaneous projects. Prepare presentations for lectures and obtain materials needed for classes, including texts and other materials. Help professors and teachers develop course plans and lead discussion sections. Create and write materials such as a.

Atlanta, GA, US

Responsible for communicating orders and information between the front of house and back of house, making sure that food is cooked in the right order, quickly, and presented to the customer as beautifully as possible. Also, making sure the orders are being cooked in a timely fashion, so that all orders for a table are ready at the same time and that once.

Installed, adjusted, verified and tested operation of power systems, specialized electrical systems and panels, circuitry, electrical chassis and appliances in accordance with all State and Federal Electrical Codes and Ordinances Strong troubleshooting abilities to resolve electrical and mechanical defectsInstalled Johnson control panels for the management.

Boynton Beach, Florida, US

Read and interpreted building plans, electrical, mechanical and architectural drawings and electrical code specifications to determine wiring installations Installed, repaired and maintained new and installed electrical fixtures, services, systems and equipment Cut, bended, assembled and installed conduit and other types of electrical conductors.

Interpreted blueprints and schematic to ensure proper electrical power control and distribution functionsManaged and lead crew of mechanical electricians to ensure compliance with all code, law and OSHA safety regulationsInstall switchgear and ATS generators using as an electrical backup system to main power supplyAssisted job foreman with the allocation.

Established electrical layouts from schematics to ensure proper functioning of all electrical systems.Managed and lead crew of four to maintain compliance standards and promote OSHA safety regulationsInspect and repair electrical malfunctions on pumps, circuit breakers and capacitors

Bachelor Of Arts In Social Sciences, Political Science And Government, Concentration In Politics

Associate Of Arts Degree (Aa), Digital Communications & Media, Politics

Psav Electrical Certification - Apprenticeship, Electrician

Education record