Head Of Business Support
CurrentThis core role reports directly to the CEO and COO, with the responsibility to improve internal and external communications, implement the project management of change activities and critical business systems, and deliver on ad-hoc requests for information to company principals and senior company stakeholders.Responsibilities:• Accountable for business improvement and change management projects across the global organisation.• Responsible for the development of reports and user engagement of systems such as Salesforce, Oracle/NetSuite, Natural HR, a global intranet site and a bespoke horse management software by gathering requirements from stakeholders, optimising queries, promoting data governance, and reviewing priorities.• Accountable for ad-hoc and confidential reporting requests from the CEO and COO, liaising cross-functionally to meet specific requirements such as sales performance reports, P&L management, performance management and marketing campaign justifications.• Responsible for the creation, coordination and maintenance of a programme of reports for company principals across finance, CRM, and management systems to ensure consistency, accuracy and provide key information to showcase KPIs. • Managed a global rebrand project for Juddmonte across UK, Ireland, and USA subsidiaries.• Responsible for organising luxury corporate events for the company principals and their cohorts at international events (UAE, The Kingdom of Saudi Arabia, UK and USA).• Line management responsibility for three employees including recruitment and performance reviews. Demonstrate strong leadership and coaching skills with direct reports across cross functional teams.