David Walsh Email & Phone Number

* Recruited to be founding CIO for $40 million social service agency with 28 sites throughout greater Boston.• Coordinated capital funding campaign to obtain over $1.5 million for implementation of IT strategic plans that linked business metrics to IT initiatives. Capital projects ranged from $50,000 to $1.5 million.• Initiated software and infrastructure upgrades to transition computing environment from antiquated desktop system to state-of-the art virtualized environment with centralized storage and file sharing (Citrix and VMware). End result was a 1.5 FTE reduction in desktop support and 21% increase in employee productivity across sites.• Managed data center relocation project to improve security, enhance up-time and reduce overhead.• Shifted internal support to vendors and moved key business applications to the cloud to more efficiently allocate internal resources and improved application availability by 30%.• Spearheaded initiative to automate donations and accelerate agency cash flow with a new scan line system and lock box. Net savings of 1,000+ hours and net increase of $25,000 annually. • Restructured Interpreter Services (CIS) business with 30% margin growth by eliminating wasteful paper flows and inefficient manual operations through cloud-based solution.• Fostered development of a strong IT department through rigorous goal setting, and professional development. constructive feedback, mentoring and multiple growth opportunities.• Active role in creation of a new web site that helps accelerate our social media strategy. New site uses content management system (Drupal) and Google Analytics• Leadership role in outsourcing IT Department. Developed an RFI, met with vendors, negotiated a contract, and implemented it.* Named Boston Business Journal CIO of the Year (Non Profit Sector) for 2013

• Hired, trained, and directed a 70+ person staff supporting 24/7/365 computer and network systems and applications in a fast paced, service-oriented environment with critical up-time. • Supported over 80 production systems, 5,000 networked devices and 7,000 telephones with an annual $5 million operating budget and $6 million capital budget.• Coordinated the implementation and upgrade of key clinical and administrative systems, including PeopleSoft ERP system (Oracle), Epic, SMS, Cerner, ESI, and PACS, to improve patient services.• Collaborated with multiple department leaders to design and build a data warehouse for research and business analysis. Recruited, trained and oversaw a team of Oracle analysts to help drive intelligent analysis forward.* Managed IT technical work plan for a $15M ERP (PeopleSoft) project installed in <9 months.* Managed a budget of $5M operating and $6M capital. * Leadership role in the development and execution of a five (5) year IT Strategic Plan. Forecasted operating and capital budgets for both clinical & business projects. * Major collaborator on first data warehouse for clinical analysis and research. * Negotiated a variety of IT contracts: Software Licensing, Maintenance, Long Distance..etc. Savings > $400,000/yr.* Implemented a Northern Telecomm SL100 PBX (7,000 stations) and new cable plant for voice & data. $10M+ project.* Leadership role in establishing patient billing call center. Used call distribution software and helped develop metrics.

Masters, Business Administration

Bachelor Of Arts (B.A.), English

Activities and Societies: Navy ROTC Scholarship Program