David Walsky Email & Phone Number

Manage the CRM system (Blackbaud CRM) and oversee the IT operations for a nonprofit organization that serves the Jewish community in San Antonio and surrounding areas.Collaborate with cross-functional teams to implement technology solutions that support organizational goals, such as fundraising, marketing, outreach, and accounting.Ensure data integrity.

Tampa, Florida

Led the implementation, training, and maintenance of applications, such as CRM, E-Ticketing Software, Badging, Membership/Activity, Helpdesk, and POS systems for a nonprofit organization that provides social, educational, and cultural services to the Jewish community in Tampa and beyond.Streamlined processes and improved data management by integrating.

Clearwater, Florida, United States

Work with clients to ensure their current and future needs are met as a direct liaison between programming and sales. Drive new business from existing customers. Organize training and educational opportunities for customers.Ensure and maintain a good working relationship with client to become their trusted advisor.Provide critical hardware and software.

* Interacted heavily with customers to help them understand their Medicare benefits and reimbursements. * Handled disputes and researched possible incorrect disbursements. * Exceeded department service goals, Consistently in the top 5% of department for calls closed accurately.