Principal It Business Systems Analyst
Client Support Coordinate queue of requests. Analyze user requirements. Communicate status of work in progress (level of effort, expected delivery date). Coordinate production deployment and associated activities (Release management, Validation). Interact with various to coordinate and resolve issues – both pre-deployment and post-deployment to production. Maintain application validation documents and Standard Operating Procedures. Expected to independently determine solutions, and to communicate best practices within the team. Expected to work independently with end-users and business partners to understand requirements and design and estimate solutions. Handles multiple small to moderate size project assignments concurrently. Establish good working relationships across global businesses and geographies with both IT and business people. Participate in application governance meetings. Make recommendations and assist with prioritization of projects.