David Ward Email & Phone Number

Anaheim, Ca, Us

Anaheim, Ca, Us

Anaheim Ca

Orange County, California Area

Independent contractor working with acts such as the Dazz Band, The Gap Experience, The Spin Doctors, Slave, Marco Mendoza (Thin Lizzy, Whitesnake, Ted Nugent) and many more.

Orange County, California Area

Interface via telephone, email, and in person with audio industry dealers on a daily basis to take orders, offer product and service solutions, and give general assistance as required for QSC, Shure, Allen and Heath, Community Loudspeaker, Zoom, Hosa, Furman, Atlona, Clear Com, Williams Sound and Cambridge Sound Management productsReview new purchase orders to ensure correct information is provided. Coordinate with the customer on any adjustments needed.Respond to the needs of customers and build positive relationships by providing accurate information, timely responses, and resolution to issues. Assist with processing daily incoming orders for product as needed.Demonstrate effortless teamwork skills while relying on and assisting fellow team members in processing sales orders, return authorizations, etc.Interface with dealers, manufactures customer support teams, service departments, sales management, and logistics teams on a daily basis.Process and route customer inquiries, product information requests, and return authorizations.Provide order status, answers and solutions to customer inquiries or issues in a timely manner.Interface with manufactures logistics teams to ensure customer order fulfillment is timely and accurate.Track and manage daily demo equipment inventory.Participate in phone queue coverage as required.Resolve sensitive order issues for customers by working closely with manufactures and management.Perform other duties as assigned.

Huntington Beach

Managed small format digital print production on 2 Konica Minolta C6500’sand 2 1050’s utilizing EFI Fiery RIP’s and command workstation.Using Scitex/Creo and Prinergy Evo set up and processed plates for offsetprint production on various presses.Created a wide variety of large format products utilizing a Gandinnovatios JetiFlatbed printer and a Roland Soljet large format printer.Tracked performance of Konica Minolta equipment, maintained consumableinventory and worked with Konica Minolta service technicians to achievedesired production results.Utilizing the Adobe Creative Suite on both Apple and PC platforms, preparedand or created artwork as well as preflighted and corrected customer suppliedfiles for various applications including standard and variable data output.Performed general office duties and assisted other departments as necessaryincluding finishing, cutting and bindery.

Irvine Ca

Manage print projects from start to finish. Projects range in size from 1 pieceto up to 20 different specifications with up to 20 million total pieces for majormagazine publications.Prepare, request and analyze complex quotes utilizing MS excel, email andtelephone. Follow up with vendors to ensure timely receipt of quotes.Negotiate rates and services to ensure the best possible pricing and deliveryschedules.Analyze and track vendor quotes, process orders, purchase orders, submitartwork, track proofs and follow up with suppliers to ensure timely deliveryand quality of product.Track annual print costs, prepare annual budgets, and recommend productchanges or modifications to increase profitability of products.Perform general office duties and assist other departments as necessary.

Fountainvalley Ca

Print Broker Performed sales and related duties to maintain small customer base. Responsible for all aspects of print production including purchasing, prepress,color correction, proofing and press checks. Assisted and often designed creative materials including packaging, brochures,business cards and web materials for clients

Production Centers Responsible for the daily operation of two reprographic print facilities locatedin the Orange and San Diego County markets with a combined average annualrevenue of 3.6 million dollars. Managed and integrated all aspects of the shop including graphic designprepress, digital, offset, large format printing and multimedia productionincluding CD and DVD production. Complete P&L responsibility including A/P, A/R credit, collections andpurchase order tracking. Utilizing various Ricoh and Xerox technologies including the Xerox 6180, 6135and 2060, EFI Fiery Rips and Digipath produced an average of 2.5 millionimpressions per month per facility. Developed proposals and business solutions for client challenges. Executedpresentations and followed up with clients on a regular schedule. Developed new marketing materials and strategies to increase digital and offsetprint sales. Developed an offset print brokering system. Identified vendors and securedworking relationships. Developed purchasing and quality assurance systems. Direct reports included two production managers, one administrative manager,one sales supervisor and up to 25 additional subordinate employees. Provided pre-sales and technical support for general, major and productionprinting business group sales executives. Analyzed customer needs andtranslated them into deliverable solutions. Participated in proposal preparationand presentation. Provided customer support and technical assistance asnecessary. Provided support for overflow print and mail room services for new andexisting Facilities Management (FM) Clients.3

 Responsible for all aspects of print production including purchasing, prepress,scanning, color correction, proofing and press checks. Assisted and often designed creative materials including packaging, brochures,business cards and web materials. Developed workflow methods to improve print production. Performed product demonstrations at industry trade shows. Provided technical support for prepress challenges and color conversion issues. As part of the marketing team, assisted with the development of new marketingstrategies and products.

Education record

Education record

 Various DDI Management Training courses including: A manager’s guide to sexual harassment. Interaction management essentials..