It Technician
Leading Edge Computers Katoomba
Blue Mountains, New South Wales, Australia
Note: Part of same business operation as Bennetts Office Supplies.- Procurement and maintenance of equipment and components used for repair and services.- Processing retail I.T. requests in-store, via phone, or email.- Remote support for managed services via phone, email, and remote access software.- Mobile Repairs: Diagnosis, quotation, and completion of hardware repairs. Includes screen, battery and charge port replacements on various mobile and tablet devices (Apple, Samsung, Sony, Oppo, HTC, and more).- Computer Repairs: Diagnosis, quotation, and completion of software and hardware repairs for laptop and desktop computers (PC & Mac). Includes virus removal, OS and software optimisation and repair, isolation and replacement of faulty hardware components, and more.- Computer Builds & Upgrades: Assessment, quotation, and completion of hardware installs for laptop and desktop computers. Includes full PC builds, installation and/or upgrade of motherboard, memory, storage, cooling, etc.- Printer Repairs: Diagnosis, quotation, and completion of minor printer repairs. Includes print head issues, paper jams, feed and roller issues, consumable replacements, and more.