Program Manager
Current• Spearheads operational management across all contracted services, resulting in boosted customer acquisition, and customer loyalty, while enhancing the reputation of the company• Provides thought leadership and initiative progress to other senior leaders on strategy for staffing, succession planning, performance management, engagement, and training needs to aid in sustaining a healthy workforce • Develops and supports an effective, multi-disciplinary team that includes physical therapy, medical treatment, fitness, and nutrition, aligning staff with revenue goals• Advises, mentors, coaches, and guides various levels of personnel to encourage positive employee engagement and leadership; building lasting relationships, as well as credibility and trustLeadership, Client Management and Reporting, Strategic Business Planning, Program Management, Margin Enhancement, Networking, P&L, Empathy, Public Speaking, Compelling Communicator, Problem-Solving, Customer Experience, People’s Advocate, Executive Relationship Management, Project Management, Adaptable/Strategic/Focused, Health Data and Healthcare Systems, Team Performance Optimization, Process Improvement, Project Management, Operations, Healthcare Privacy