David W. Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Education Centre of Australia a private education provider - offering Higher Education, Vocational & English Language courses, and University Degrees via a multitude of internal brands and partnerships with leading national Universities. The Senior ITS Manager is responsible for ITS Systems & Project Delivery in addition to ITS Operations and Infrastructure. Including management and strategic planning for the respective teams within the function and reporting into the group IT Director.

Sydney, New South Wales, Au

Managed the Technology Operations team for the LJ Hooker corporate function – including Technical and Application Support, Infrastructure, and DevOps/Site Reliability.High level reporting, analysis, budget, and management of performance of all IT Operational services.Oversight of hosted infrastructure, security, applications, Service Desk, and general functional performance including financial performance and reliability.Oversee and manage business and technology transformation projects to meet corporate objectives and further strengthen functional value proposition and reputation

Brighton, Gb

Led the IT function across the region (Australia, New Zealand, Singapore, and 20+ regional offices across Asia). This included responsibility for all end user compute, infrastructure, support, service management (request, incident, problem, change, asset, and knowledge management), security, audit, budget, disaster recovery, backup, and IT strategy in region. While continuing to steer the technology function as a member of the IT management team, this role operated in an expanded capacity as a member of the executive leadership team, delivering updates and driving synergies in IT strategy, innovation, and implementation.

Brighton, Gb

Led and managed a de-centralised team of IT professionals across Australia, New Zealand, and Singapore to provide the best possible end-user support, maximum possible up-time for all infrastructure and ensure that all users have the necessary access to their required systems at all times. Responsible for all end user compute, infrastructure, support, security, budget, disaster recovery, and backup in region. Direct Reports – 6, team of 25 located across Australia, New Zealand, Singapore.

Brighton, Gb

Led the IT infrastructure team across the Asia Pacific region to better align with and support the rapidly growing Australian and New Zealand business operations. Taking responsibility for all infrastructure maintenance, support, networking, security, patching, backup, and disaster recovery in region. This included management and matinenance of two data centre co-locations and 20+ campus or office locations with significant infrastructure footprint. Covering numerous technologies and applications not limited to: Dell, HP, Cisco Meraki, VMware, Microsoft, Linux, web and DB services (Apache, NGINX, keepalived, HAProxy, IIS, MSSQL, MySQL, MongoDB), SANs, wireless, telecommunications (SIP, SfB/Teams), and firewall and security appliances.

Brighton, Gb

Chosen to lead a new team directly responsible for all student learning and education platforms and infrastructure. Responsible for development (PHP, MySQL) of Study Group's learning management system portfolio and associated infrastructure (Linux, Apache, MySQL, keepalived, memcached) - oversaw significant infrastructure upgrades and introduction of DevOps practices and source control (GitLab).

Brighton, Gb

Hired to provide application support across Study Group's technology platforms with a specific focus on the reputation and reliability of its learning and education platforms. Facilitated a reduction in downtime to well within the required SLAs and increased performance and capacity by over 300% in each category.

Westmead, New South Wales, Au

North Parramatta, New South Wales, Au