Pleased to announce I’ve stared at a wonderful new company. Thanks to all who helped me get here!🙏

• Met with applicants to obtain information for loan applications and answer questions about processes.• Assessed feasibility of loan approval by reviewing financial histories, available credit, and current employment.• Met with applicants to obtain information to streamline loan application process, fielding questions regarding steps.• Analyzed applicant financial and credit status, evaluating assets and risk to determine automotive loan feasibility.• Demonstrated self-reliance by meeting and exceeding workflow needs.• Provided excellent service and attention to customers when face-to-face or through phone conversations.• Managed sales negotiations and financing options.

• Helped increase front gross per copy by over $1000 from 2020 to 2021• Supported sales team members to drive growth and development.• Increased repeat customer base by maintaining relationships with clients and effectively managing service issues.• Established sales goals and strategies that contributed to increased growth in sales and profitability.• Employed cold calling, prospecting, and networking to land new customers and penetrate new markets.• Elevated team performance via strategic planning and coaching in areas of prospecting, sales, and value-added presentations.• Supervised and trained 15 employees on successful selling techniques to maximize revenue.• Built sales forecasts and schedules to reflect desired productivity targets.• Optimized sales and marketing directives by closely monitoring employee progress, reviewing markets, and effectively managing inventories.• Enhanced sales volume through skilled support to both new and inactive customers.• Maintained high referrals and consistent repeat business due to first-rate customer service standards.• Educated customers about sales processes, warranty requirements and service standards.• Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.• Adhered to standards of quality and service and industry regulations.• Supervised car sales team in challenging market.

• Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.• Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.• Met incoming customers at door to guide through showroom and sales lot.• Brought in above-average sales revenue each month.• Greeted customers at arrival to build positive relationships and discuss vehicles.• Maintained high referrals and consistent repeat business due to first-rate customer service standards.

• Responsible for new business development• Attended staff meetings and training sessions to maintain updated knowledge of policies and procedures.• Collaborated with clients to develop plan of action based on health goals.• Built and continually expanded knowledge and expertise on latest fitness trends and programs and kept class content fresh and interesting.• Communicated with patrons in fitness floor area to build positive atmosphere and offer exercise and equipment instructions.

• Cultivated and developed customer relationships to enable sustained revenue growth.• Established and maintained good public relations and networking within community to develop business.• Acquired new business and drove revenue streams by providing quality service to clients.• Used consultative sales strategies to effectively overcome client objections and maximize sales activity.• Tracked sales and customer information and produced reports for upper management.• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.