David Weitzel Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Oh

Paris, Paris - Issy-Les-Moulineaux, Fr

Proactively built and maintained strong customer relationships; maintain consistent communication and manage customer needs and expectations by meeting project timelines.Managed project financials, and provided weekly project financial reports.Assigned project tasks to employees to complete projects in a timely manner.Supervised external technicians on IT projects and data center decommissions.Management of schedule and budget related to the IT infrastructure build.Interacted with a broad array of Corporate IT to ensure infrastructure decommissioning activities were properly planned, managed and executed to achieve cost savings.Led skills development effort for infrastructure support staff in areas of project management.Participated in the creation, modification and execution of IT Infrastructure project tasks.Building and executing project plans while ensuring conformance to established project management process and methodology.Creative, Self Learner. Open to suggestions for improvement and attitude of continuous improvement.Adapted and quickly learned a new position and industry to further develop analytical and technical skills in a diverse, global environment. Provide leadership, mentorship and PM expertise to development team and other cross-functional teams.Responsible for on-boarding of new team members.Ability to break down complex concepts, tasks or problems into more simple, understandable language and action plans.

Paris, Paris - Issy-Les-Moulineaux, Fr

Schenectady, Ny, Us

- Install, update and configure enterprise level backup systems: Symantec Netbackup, EMC Avamar, and Hitachi Commvault.- Implement / Manage upgrades projects for 120+ EMC Avamar grids /Data Domains.- Communicate and coordinate business to vendor relationships.- Execute procedures for break/fix repair, change requests, and scheduled maintenance.- Training technicians in daily process for Vendor response, Infrastructure and build teams.- Work with the OS Support teams to resolve any O/S, hardware, or network based issues that may impact optimal performance of backups.- Monitored process of data backup in accordance with SLA standards- In-depth troubleshooting of backup and restore failures on Windows, UNIX and Linux servers with varied configurations- Promoted as a member of the Data Protection Leadership Team- Provided training, troubleshooting, technical advice and direction to other members of the team

Hebron, Ky, Us

• Providing strong troubleshooting, problem solving and analytical skills that have elevated efficiency as well as providing outstanding first level support and excellent customer service. • Assisted customers and users with product and service support information. • Offered hands-on and telephone support for hardware, software, LAN and VPN issues.• Identified, researched, and resolved customer trouble using the computer system and knowledge base.• Recorded detailed reports of each interaction and gave detailed step by step process of our conversation.• Hands on experience with SAP, AS-400, AS2, Imrex, Ebill, Citrix, RMS, Onbase, Cisco, Hyperion and Kronos Systems

Cincinnati, Ohio, Us

• Accountable for all website updates and upgrades, as well as webcast and podcast management from de-velopment through final production and publishing.• Maintained, upgraded and researched new solutions for the existing computer and A/V infrastructure.• Created and designed all graphics, website materials and promotional items for the department to help educate about and advertise for the weekly and monthly events using different types of media outlets.• Wrote, managed and presented all budget related activities.• Taught and led adult and teenage education classes on presentation softwares and a range of hardwares.

• Created/updated various files, databases and other record keeping media for internal and public use.• First line of contact for the customer through phone calls, onsite interviews and in-person appointments.• Accounted for all computer systems including initial setup, updating, regular patchs and full support. • Executed different MS Office projects including large scale mailing, correspondence and documentation.

• Microsoft Certified It Pro Server 2008 (Mcitp) (70-646, 70-640 & 70-642), Microsoft Certifications

Bachelors Of Art In Ministry, Bachelors Of Art In Ministry

Education record