Employee Relations Manager (First Sergeant)
45Th Medical Group, Patrick Afb, Fl
45Th Medical Group, Patrick Afb, Fl
- Provided managers with spot on performance management techniques; “ Patient Safety Program of the Year 2013”; #1/79 medical facilities in the Air Force--patient satisfaction consistently ranked top-5 in Air Force 2013- Advised director on personnel and leadership issues for 361 military and civilian medical employees; serving 53k beneficiaries- Taught 90 leadership and performance management developmental classes; mentored over 1300 Air Force employees- Expert in transformational leadership; provided solid guidance to director and employees through massive 25% personnel reductions; led morale improvement efforts- Championed entry level leadership and communication training revamped training space and saved $35k in student travel costs by arranging availability of instructors- Provided career guidance, financial counseling and assistance to members to promote solid decision making- Balanced approached ensured equity and justice in complex sexual assault cases. Worked hand-in-hand with victim advocates. Actively attended to rights and counseling for both victims and suspected offenders- Mediated 35 separate supervisor and subordinate conflicts resulting in 100% resolution rate- Managed organization’s award program, implemented new awards; improved clinic morale through recognition- Developed 1.5 hour supervisor training course; enthusiastically taught progressive discipline techniques to 150 supervisors