Contributed to six titles, both online and single-player, across multiple phases of product life cycle—from go-to-market strategy to day-to-day live service.- Product manager leading the worldwide launch of The Dark Crystal: Age of Resistance Tactics on Nintendo Switch, PlayStation 4, Xbox One, and PC. - Product manager for Kritika Online and Closers. Tasked cross-discipline teams with localization, build QA, and marketing asset creation to prepare for over 15 major game updates, as well as smaller, bi-weekly content updates.- Collaborated with product leads on marketing initiatives for TERA PC, TERA Console, and Alliance of Valiant Arms.

Launched the Kritika Online Facebook page, Twitter account, and weekly Twitch streams – a total audience of 95K. This included defining tone and style with internal marketing teams, creating social media assets via in-game capture, and working with the Product Management team to drive specific KPIs and player behaviors.Planned and executed the Kritika Online Open Beta Launch stream and secured front-page Twitch support. This 1 hour stream included a remote interview with one of the game’s voice actors, an overview of the story with the En Masse Writing team, and gameplay with four of our En Masse partners.Started the En Masse Entertainment Discord, a cross-game (TERA, Kritika Online, and Closers) publisher-wide communication channel, now with an average of 10K concurrent users.Collaborated with Korean game developer to schedule and host live interviews on character balance and upcoming features, as well as pre-recorded video interviews.Designed community events in conjunction with Product and Creative teams to drive specific player behavior, such as trying new game modes.

Acted as the Magic Community Team’s Magic Online lead – fielding Magic Online questions and representing the Community Team when discussing initiatives involving Magic Online.

Since starting work in Microsoft's Digital Media Marketplace, I've moved from working on low-visibility television and movie content to High Business Impact material. After several months of working on rolling television and new movie releases, I was asked to lead a four week training group for a group of 21 new employees. To date, I have trained 33 new hires and continue to work on special projects and High Priority television and video media when not training. Some notable accomplishments while in this position include:- Published over 4,000 individual movie and television titles into 22 different countries, in over 15 languages using in-house tools, including high-impact business team titles and special promotions.- Earned one of 15 monthly bonus incentives awarded based on productivity and accuracy every month it has been offered while working in current position.- Placed as a peer supervisor for a team of 9 in order to direct work-flow and field questions.- Coordinated 2 training groups totalling 33 new hires over the course of 4 week programs in the use of in-house publishing tools, Microsoft’s contractual obligations with movie studio partners, employee responsibilities, daily work flow and proper workplace conduct all while providing daily Q and A to all trainees.- Completed several full studio audits to ensure that title availability dates, film and pricing information are in line with terms of use. Corrected 3,340 such errors within the service.

I had a wide variety of responsibilities and took on many tasks while working at Feral House.When I first began at Feral House, my duties mainly revolved around editing and updating the website. I Proofread five pre-release copies of criminal, music, and counter-culture related eBooks in direct collaboration with authors’ and publishing house administration. As far as their web presence is concerned, I edited a combined 700 Company website pages, Wikipedia pages, Amazon author pages, Amazon book profiles, and Createspace pages for spelling and grammar using Microsoft Word and Google Docs. Several months into my internship, I segued into enhancing Feral House's web presence through social network updates and conducting multiple publicity campaigns for upcoming book releases. I directed the publisher’s social media marketing, such as Twitter and Facebook page posts, using Hootsuite. It was important to make sure that, wherever someone stumbled across Feral House information on the Web, it was the most up-to-date version. This was accomplished by managing and coordinating brand information across Facebook, Twitter, company websites, and Amazon author pages, including book availability, release dates, descriptions and reviews, contest information, author information, and company event details. At times, I would narrow my focus to particular books, researching the community surrounding the book's topic and reaching out to leading voices in those communities to issue review copies for their consideration and review. Afterwords, they would provide us with an informed review of the book that we could then integrate into our ad campaigns.My last task at Feral House was working on compiling a recently submitted manuscript into one cohesive document, summarizing sections and creating a companion spreadsheet for images and organizational purposes to aid publishing house administration in adapting the material into a new book.