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Responsible for overseeing all operational functions including profit and loss management, sales team leadership, organizational development, and client relations• Efficiently managed all store operations by leading a highly motivated team of 22 associates• Drove sales and profit plans to budget through successful leadership, organizational plans, customer service, and outstanding execution of all field operations strategies• Continuously applied personnel development techniques and strategies that resulted in efficiency increase and revenue growth as well as consolidation of corporate integrity• Met financial objectives by forecasting requirements, controlling payroll budget with a YTD savings, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions• Increased profitability by managing markdowns and controlling expenses• Conducted or commissioned market research and analysis to understand implications and identify new business development opportunities in line with the company strategy• Provided monitoring of changing trends in the market and explored business expansion opportunities• Number one in the district for MyCustomer (customer survey) with a 85% rating• Front store was ranked 100 out of 7400 stores in January• Member of the Contra A Million Dollar Club for 2012