Certified Warranty Administrator
CurrentBASIC DUTIES:» Reviews warranty repair orders prior to submissionto ensure compliance and accuracy» Flags technicians for the hours earned on the repairs they performed» Keeps abreast of Chrysler policy and procedures, recallsand service actions» Analyzes warranty claims to identify trends and develops strategiesto address process issues» Assists in closing all open warranty RO’s according to policyand procedures» Handles and resolves all claim corrections» Reviews and manage all aging schedules and reports» Keeps management up to date on warranty claim payment status