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An accomplished and multidisciplinary sales and operations executive with 25+ years of expertise, an exemplary track record, significant strategic growth, and leadership in transforming businesses. Recognized as a visionary and thought leader, contributing to the advancement of the business's strategic direction and organizational leadership vital for continuous growth in a dynamic market. Demonstrated success in turnaround situations, go-to-market strategy, implementation sales methodology and process, team development, and business growth. Proven track record in transforming underperforming business units and teams into top-tier revenue generators.
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Evp, Global SalesEveriseAlpharetta, Ga, Us -
Vp Healthcare PracticeTeleperformance Jun 2023 - PresentParis, Île-De-France, FrAt the intersection of healthcare and technology, my tenure at Teleperformance has been marked by pioneering customer experience strategies and driving process transformations. Our team's efforts have been instrumental in reducing labor costs, enhancing productivity, and delivering a superior patient experience by embracing digital omnichannel solutions.With a keen focus on virtual nursing and patient throughput, we have significantly improved key performance indicators such as Average Handle Time and Net Promoter Score. This commitment to excellence is reflected in Teleperformance's recognition as one of the 25 World’s Best Workplaces, a testament to our dedication to both client success and employee empowerment. -
President, Advanced Medical SolutionsAcuity International May 2021 - Nov 2022Reston, Virginia, UsAssumed comprehensive oversight of Profit and Loss, driving strategic growth initiatives, and managing clinical and business operations within the realms of healthcare services and humanitarian response management. Pioneered the development of a technologically advanced occupational health solution, effectively leveraging an expansive provider network.• Drove $960M in revenue, achieving double-digit growth; increased YoY revenue by $400M+ and improved contribution margin in FY21 by 3% • Developed and executed strategy to hire a successful commercial sales team; established sales process, sales targets, compensation, sales tools, pricing, and GTM plans • Signed three new customers in a new market, generating $17M in revenue within eight months of the GTM kickoff • Created a strategic roadmap and digital marketing to identify new customer engagement, resulting in improved business pipeline velocity by $25M within six months • Managed acute care facilities globally, providing support to the State Department and deployed military personnel• Opened and staffed six infusion sites, generating $29M • Launched a BPO Case Management solution offering to grow revenues and profits by 20% in year one • Implemented new Call Center technology, automating current processes, reducing cost by 4%, and improving patient satisfaction.• Acquired a Social Determinants of Health firm; grew revenue from $10M to $58M. -
Vp, Gm Healthcare ProviderConduent Jan 2018 - May 2021Florham Park, New Jersey, UsLed three key business units – Business Process Outsourcing (BPO), Call Center, and Platform technology with a focus on enhancing throughput, patient access, patient satisfaction, and Revenue Cycle Management (RCM).• Attained annual revenues exceeding $400 million within a high-growth vertical, delivering substantial cost savings, including restructuring call support center offshore, which resulted in a cost savings of 14%. • Oversaw a cross-functional team spanning sales, marketing, customer service, call centers, contracts, support, finance, and product delivery.• Increased revenue by 21%• Developed a unique GTM strategy by rebranding solutions with an attractive value proposition for existing customers• Led and developed a vision for growth-generating strategies, including strategic acquisitions and new logo expansion; launched new product offering in ambulatory space and BPO -
Sr. Vice President, Healthcare Provider (Formally Xerox)Conduent Jan 2017 - Dec 2017Florham Park, New Jersey, UsPromoted to drive growth through strategic leadership, direct sales, and consultative solutions, overseeing organizational design, change management, and recruitment. Demonstrated success during a challenging period by enhancing sales performance, accelerating revenue, and reducing costs• Achieved $115M in annual sales, expanded the sales pipeline by 27%, and introduced an Inside Sales Model, contributing to a 14% increase in incremental sales/revenue. • Implemented a Sales methodology, restructured for future growth, and successfully launched new product technology in Quality and Analytics, fostering a 17% growth. • Led a transformation in clinical offerings, resulting in a 15% increase in average deal size. -
Sr Vice President, Provider Sales, Services, & MarketingXerox Dec 2014 - Dec 2016Norwalk, Connecticut, UsRecruited to spearhead operations, strategy development, consultative solutions, sales, and marketing initiatives in the Provider vertical of Xerox's commercial Healthcare Division. Oversaw organizational design, implemented change management strategies, and directed recruitment efforts. Held complete accountability for strategic planning, budgeting, and personnel management.• Restructured direct sales team, resulting in 22% overall productivity improvement company-wide• Generated $100M in incremental annual sales and increased sales by 31%• Expanded sales outside of North America • Outperformed sales projections by increasing B2B sales by 121% • Participated in the sale of IT Outsourcing Business -
Territory Vice President, SalesMckesson Jun 2008 - Dec 2014Irving, Texas, UsSuccessfully achieved revenue targets by securing new customer contracts in the Northeast region, leading the enhancement and execution of sales methodologies to align with Business Unit strategy objectives. Provided strategic advice to customers on regulatory and operational procedures, contributing to improved functional effectiveness and financial stability.• Recruited and built a collaborative sales team • Directed the sales cycle and contracting process for new and existing customers.• Achieved a remarkable 320% boost in sales revenues.• Expanded the Northeast region's customer base by 175% • Increased region's overall accounts receivable collections by 62% -
Regional Marketing ManagerMckesson Apr 2007 - Jun 2008Irving, Texas, UsDeveloped annual marketing plans, strategies, and demand-generation campaigns, acting as a crucial liaison between clients, business units, corporate marketing, and executive management. Utilized data and key metrics to measure the success of marketing initiatives, driving business development, P&L, and revenue generation.• Executed seven new Demand Generation Programs, resulting in pipeline growth of 32%• Increased Sales Funnel by $24.3M; $14.9M, and $9.7M through the top three programs• Increased CEO participation in the Executive Leadership Program by 112% -
Sales ExecutiveMckesson Oct 2003 - Apr 2007Irving, Texas, UsResponsible for managing named accounts and achieving an assigned bookings quota for software, services, and hardware. Managed contract negotiations.• FY 2007 – Achieved 195% of quota ($6.825M of Software to plan)• FY 2006 – Achieved 138% of quota• FY 2005 – Achieved 173% of quota -
Director Of ImplementationsMckesson Apr 2000 - Oct 2003Irving, Texas, UsManaged McKesson customer success for 8 States. Monitored and improved timely software and services revenue recognition rates on both Percent of Completion and Non-POC projects. Responsible for managing installations, the backlog of Software from the previous year’s sales, and issues management with the installation of products in the East region. Monitored the POC Backlog to assess the projected revenue recognition and classify revenue. Assisted in preparing the Area revenue plan, including financial revenue recognition and product implementation slotting. FY 2003 - Achieved 120% of Quota FY 2002 - Achieved 118% of Quota -
Senior Enterprise Project ManagerMckesson Dec 1997 - Mar 2000Irving, Texas, UsResponsible for corporate-wide clinical and financial system implementations and customer success. Executed business, economic, and implementation planning using PMI-based project management techniques. -
Senior Project Installation ManagerMckesson Jan 1995 - Dec 1997Irving, Texas, UsSpearheaded the implementation of the first two HBO & Company Financial systems in Canada. Served as a liaison between Research and Development and the customers to develop and modify financial software for the Canadian healthcare system. Coordinated on-site installation and implementation of new products. -
Implementation ConsultantMckesson Feb 1992 - Jan 1995Irving, Texas, Us -
MbaEmory University - Goizueta Business School 2012 - 2014Atlanta, Ga, Us
David Williams Education Details
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Emory University - Goizueta Business SchoolGeneral Studies -
The University Of AlabamaAccounting
Frequently Asked Questions about David Williams
What company does David Williams work for?
David Williams works for Everise
What is David Williams's role at the current company?
David Williams's current role is EVP, Global Sales.
What is David Williams's email address?
David Williams's email address is da****@****son.com
What is David Williams's direct phone number?
David Williams's direct phone number is +120396*****
What schools did David Williams attend?
David Williams attended Emory University - Goizueta Business School, The University Of Alabama.
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