David Williams Email & Phone Number

I am a highly experienced IT support engineer with over 15 years of experience in the industry. I have a proven track record of providing excellent customer service, resolving technical issues quickly and efficiently, and working collaboratively with team members to ensure the smooth operation of IT systems.In my current role at AGC. I am responsible for providing first-line support to over 250 users. I handled a wide range of issues, including hardware and software troubleshooting, network administration, and user training. I was also responsible for developing and implementing a new IT training SharePoint hub with helpful guides & introducing video content for users who have different learning styles. I am a highly motivated and results-oriented individual with a strong commitment to customer service. I am also a team player with excellent communication and problem-solving skills. I am confident that I have the skills and experience necessary to be a valuable asset.

Listed skills include Windows Server, Windows 7, Network Administration, Help Desk Support, and 17 others.