Jan 2014 - Present General Manager - Johnsons Workwear ● Member of the leadership team with full operational management of the plant operations, such as Production, Transport, Customer Service, Engineering, Stores and Sales, as well as full P&L responsibility● Accountable for the recruitment, training and direct/indirect management of 92 with six direct management reports, maximise productivity through ongoing performance monitoring and review● Regularly analyse workload and team productivity to plan resources to ensure efficient delivery of a contracted workwear rental service to a large customer base located in the South West of EnglandKey Achievements: ● Create and executed strategies to deliver improvements across all performance metrics relating to all functions of the business with a focus on turnover and profit (profit raised by 11%)● Delivered significant improvements to quality compliance, which led to achieving ISO14001, ISO 9001 and EN14065, as well as continuously passing food and pharmaceutical customer audits ● H&S standards improved with a safety-first culture implemented through management of on-site H&S committee and excellent reporting of H&S related items● Optimised productivity and delivered cost reductions by applying automation and KPI management and effective planning and scheduling of workload● Sustainability improvements realised in energy reduction, transport route rationalisation, driver metrics, water reduction and capital projects for recycling infrastructure● Recognised for maintaining service excellence with high independent survey scores for the Exeter and Truro businesses achieved YoY● Directed numerous projects from inception to completion, including the migration of the entire business premises to a new fully automated state of the art facility in 2021, monitored all project deliverables including timing, scope and budgets to mitigate any risks

Nov 2011 - Jan 2014 Operations Manager - Crendon Timber Engineering Limited ● Held full operational responsibility of a £6.5m business, tasked upon commencement to turn around a failing business and return the company to a profitable business, this was achieved by creating and implementing strategies and new ways to optimise productivity, whilst driving company reputation with industry markets● Developed and managed a high performing team of 60, continuously raised the bar and managed performance using best performance tools● Identified training and development needs through job analysis, appraisal schemes and regular 1-2-1s● Collated, analysed and interpreted data to identify emerging markets and market shifts while being fully aware of new products and competition status● Continuous monitoring and reporting on department performance against agreed targets● Employed strong communication skills to establish relationships with customers to gain insights into their needs● Assessed the strength of the supply chain network and devised practical and cost-effective solutions to streamline the process and achieve desired results● Delivered improvements in H&S with a focus on H&S culture, improved production planning and capacity planning