Senior Project Manager - Senior Project Manager – Dot ComCoordinated 2 Java development teams, as well as teams from Mobile, Content Management, Amadeus, and Marketing stakeholders, to ensure all work packages, change requests, and integration tests were completed by the cutoff dates for the product launch of the international reservation system. Considered by Executive management as the smoothest launch in Southwest history. Organized a bi-monthly PM community of practice; worked with the Management sponsor to identify pain points; developed a charter outlining the vision and goals. Coached the development team into meeting all Sprint Commitments: trained Business Analysts to serve as the Proxy for the Agile Product Owner; increased the backlog grooming sessions by 150%; trained the team on how to split user stories in order to reduce sizing estimates by 50%.Scrum Coach - Executed Agile best practices to plan sprints and releases at a 90% statistical confidence level. Coached team members on task breakdown and estimation to promote commitments, transparency, and accountability. Trained and mentored business analysts to act as proxies for the product owners to reduce communication turnaround times. Implemented a checklist of inputs and deliverables combined with a RACI matrix; formally reviewed with responsible team members twice weekly. Collaborated with the planning team to create and deploy a granular roadmap to graphically represent sprint and release plans to promote more effective communications. Collaborated with the Release and QA leaders to create and implement a statistical calculator that estimates the number of test cases and resources needed. Organized a bi-monthly Scrum Master leadership meeting to define and measure quality pain points, and implement Agile best practices to improve release quality.

Business Systems Manager – Cash in Transit applicationsCommunicated weekly with executive stakeholders. Elicited and documented high level requirements for field force automation. Recommended feature set priorities for a new package tracking device and route logistics application. Conducted field studies in the branch and on the routes. Designed solutions, strategies, product roadmaps, and priorities that meet the strategic objectives. Wrote the business case; ensured the financials fell within the corporate ROI, NPV, and EVA thresholds. Researched devices & applications for suitability, durability, and human factors. 2 direct reports.Business Systems Manager – Money Processing applicationsAgile product owner for the money processing and reporting applications. Wrote user stories with acceptance criteria. Prioritized the backlog. Championed the vision to the team. Conducted release planning based on priorities and historical velocity. Answered team questions throughout the sprint. Accepted or rejected items during sprint reviews. Managed customer expectations. 2 direct reports.Senior Project Manager – Money Processing applicationsScrum Master; lead the daily scrums, work through blocking issues. Maintained the burn down chart, and tracked velocity. Facilitated the sprint planning meetings, sprint reviews, and retrospectives. Maintained daily coordination with offshore development teams. Provided traditional PM work products to stakeholders as needed. Managed the US IT budgets for the VP.

Founded the technical vision and direction of a 40-employee organization that delivers Vendor Compliance products, services, and support to over 60 clients, primarily in the multifamily industry. The C#.Net, ASP.Net, and SQL Server based product uses a client customized business rule engine for industry leading flexibility. Reported to the CEO, and met twice per week with the Chairman. Promoted sales growth by creating and sustaining a high tempo deployment schedule for 3 years, carefully preserving the balance between speed and safety. Inspired the trust and confidence of the operations managers by proactively engaging them in process improvement discussions, and following through with solutions. Began pushing 6 Sigma concepts throughout the company.

Directed the software and database engineering on the Tenant Screening product line for the Multifamily Industry. Directed the technical strategy, business analysis, programming, testing and documentation. Developed strategies to incorporate new technology and tools into the existing infrastructure. Led the development team in the transition from VB to C#.Net. Consulted with clients to gather and analyze business requirements. Consistently managed 4 projects simultaneously. Hired and mentored all software developers.

Programmed VB and SQL Server for the tenant screening engine and desktop support applications. Wrote and maintained technical specifications and logic flows. Subject matter expert on the entire suite of components. Subject matter expert on the database schema, stored procedures, and data transformation packages.