Responsible for direct customer support and enrollment processing of our hospital and military personnel for the CT/ Digital X -Ray equipment training. Primary resource for the Regional Service Manager/service team and Service Sales Specialist for the CT and Digital X-Ray modalities. I provide training needs assessment, quote review, training path recommendations. Training Database Management- accountable for Computed Tomography /Digital X-Ray student information in TED’s Learning Management System. Drive quality and regulatory compliance numbers via reporting and information aggregation > directly contribute to the increase of compliant service calls in North America and Global markets.

Responsible for East Coast Ultrasound Clinical Education operations activity. Event management – (Inception - Execution –Report out)Vendor negotiations, sourcing, contracts, resources acquisition, transportation, logistics (equipment and people) Floor plan diagraming/layout for all hotel and off site events. EBP – PO creation – receipt submission – invoicing- reconciliation Cost recoveries – monthly reconciliations Manage all east coast inventory resource allocation, documentation, tracking and reporting. Logistics planning, Inventory tracking and reporting. Process analysis/creation and implementation - improvement toward business objectives - User needs requirement identification for user portal data migration. Software upgrades installation planning / schedulingExcel – SAP - SharePoint – Lotus – Outlook-