David Wolfzorn Email & Phone Number

Collaborated with stakeholders to gather requirements and negotiate MVP to balance business needs with delivery speed; created, refined, maintained, and prioritized project and sprint backlogs to ensure constant value delivery to customers; acted as the Product Owner and Scrum Master for three Scrum development teams.• Created, triaged, and managed the Applications ITSM Service Desk responsible for intaking customer feedback, bug requests, change requests, and feature and project requests, resulting in the completion of over 450 customer requests in the first year• Developed product roadmaps to support organizational vision and strategy• Conducted internal and external interviews to provide user-guided decisions for product strategy, vision, and roadmaps• Performed value-based analysis to establish and track KPIs to align products with organizational OKRs• Gathered requirements from stakeholders and negotiated to determine MVP vs. future product iterations• Created, managed, prioritized, and refined backlogs for 3 separate development teams, each supporting separate business initiatives• Collaboration with cross-functional teams (including UX, architects, and engineers) to ensure the delivery of features in accordance with stakeholder priorities, business needs, and organizational initiatives• Provided monthly product development updates to executives and stakeholders• Directed Agile and Scrum sprint ceremonies (daily standups, groomings, reviews, and retrospectives)

• Facilitated collaboration between executive stakeholders, business users, UX team, and developers• Responsible for understanding the current state of product development and the associated workflows and communication plans• Documented product requirements and maintained workflows with a high degree of independence• Independently and effectively translate product narratives into user stories ensuring expected outcomes are achieved• Prepared timeline and prioritized backlog for the delivery team (scrum team) while focusing on business value• Communicated product status, estimates, and timeline changes to stakeholders and executive sponsors• Assessed and represented development and timeline challenges throughout the product lifecycle, offering solutions to the Director, Product or Product Manager, removing impediments to team progress, and communicating concerns to stakeholders• Provided training and support to stakeholders throughout the strategy, roll-out and feedback of product life cycle• Collected, assimilated, and communicated feedback, offering professional assessment of product functionality and user experience• Maintain information on competitive intelligence, industry trends and consumer need to ensure competitive advantage

• Developed datasets, dashboards, and reporting using SQL and Power BI that reported metrics to director-level stakeholders regarding lab operations and throughput during Operation Warp Speed• Integrated laboratory operations with data warehousing team to increase scope of data• Conducted research, analyzed business operations, and problem solved operating inefficiencies, saving a combined 120 hours a month with reports, dashboards, and automation tools• Acted as senior member of internal team dedicated solely to process improvement and enhancement via automated solutions

• Developed dashboards and reports using SQL and Power BI to showcase instrument usage and decrease downtime by 27%• Developed instrument tracking dashboard and report, providing oversight of over 700 instruments and decreasing average out-of-use time of instruments by 13 days• Founded an internal team dedicated solely to process improvement and enhancement via automated solutions

• Developed, validated, and maintained scripts on the Hamilton MicroLab STAR platform in support of production and R&D procedures for clinical biofunctional assays• Created and maintained documentation and SOPs for liquid handling systems• Used SQL to investigate over 50 laboratory audits and provide oversight of laboratory processes to lab directors and executives

Possesses an understanding of laboratory procedures and under general supervision can conduct complex analysis. Performs a variety of routine to complex sample preparation and analysis procedures to quantitatively measure pharmaceutical and biopharmaceutical compounds in a variety of formulations and/or biological matrices. Responsible for review and compilation of results and data comparison against SOP acceptance criteria, methodology, protocol and product specifications. Trains on routine operation, maintenance and theory of analytical instrumentation, SOPs and regulatory guidelines. This position may handle hazardous waste.

• Provided emergency medical treatment, limited primary care, force health protection, and evacuation in a variety of operational and clinical settings from point of injury or illness through the continuum of military health care• Responsible for the training, safety, welfare, professional development, and combat readiness of seven soldiers

Responsible for health, welfare, and morale of soldiers, as well as treatment of emergency and routine injuries and illnesses under the supervision of a physician assistant.

Fork Union, Va

Created curriculum and lab content for general biology and general chemistry courses in accordance with VAIS standards. Instructed middle and high school students in basic lab safety and procedures.