David Won Email & Phone Number

• Orchestrated CRM operations, managing the sales pipeline from inception to post-sales support, nurturing client relationships, and ensuring satisfaction.
• Conducted in-depth analytics and modeling on critical metrics such as pipeline health, market sizing, pricing strategies, CAC to LTV ratio, nurse supply optimization, channel profitability, market growth, and trend.
• Spearheaded cross-departmental communication strategies to enhance alignment and transparency, pivotal in driving commercial growth.
• Engineered, analyzed, and optimized business processes across the commercial spectrum to boost scalability, efficiency, and overall effectiveness.
• Actively engaged in sales calls and product demonstrations, effectively promoting and securing company offerings to potential clients.
• Efficiently managed contract negotiations, streamlining redlining processes to expedite contract finalization.

New York

• Coordinated administrative systems and logistics, ensuring seamless day-to-day operations.
• Managed supply chain operations, liaising with external vendors for timely product/service delivery.
• Served as the primary point of contact for both external and internal stakeholders
• Conducted and maintained data analysis, generating insights to enhance student performance and operational efficiency.
• Oversaw various administrative functions, including staff professional development, travel arrangements, schedule management, and other essential projects.

New York City Metropolitan Area

• Spearheaded the implementation and enhancement of network systems and culture, fostering a conducive environment for operational excellence.
• Established and maintained network administrative systems and routines, ensuring smooth day-to-day operations.
• Orchestrated supply chain operations, coordinating with external vendors to optimize product/service delivery timelines.
• Conducted data analysis on student performance and operational systems efficiency, deriving insights to drive improvements in both areas as a technology lead.
• Developed strategies and implementation plans for network-wide projects, aligning with organizational goals and objectives.
• Supported the onboarding and offboarding processes, guaranteeing a seamless transition experience for new hires and departing employees.

Greater New York City Area

• Coordinated administrative systems, logistics, and external/internal resources.
• Led the implementation and improvement of network systems, culture, and events.
• Analyzed student performance data and operational system efficiency.
• Oversaw Special Projects including travel coordination, schedule management, state testing, administrative support projects, and additional tasks as necessary

Poughkeepsie, NY

Researched under Maria Hantzopoulos, Ph. D International Educational Development

Greater New York City Area

• Project Proposal: Changing the Stakes--Transitioning Away from High Stakes Testing towards Project-Based Assessment
• Conducted research on students and teachers within the consortium in NYC to assess the impact of transitioning away from standardized testing to project-based assessments.
• Designed and implemented research methodologies to gather qualitative and quantitative data on student and teacher experiences, attitudes, and outcomes related to project-based assessments.
• Collaborated with school administrators, educators, and other stakeholders to identify research objectives, establish research protocols, and ensure ethical compliance.
• Developed surveys, interviews, focus groups, and other data collection instruments to gather insights into the effectiveness of project-based assessment methods.
• Analyzed research data using statistical software and qualitative analysis techniques to identify trends, patterns, and correlations relevant to the research objectives.

Bachelor'S Degree, Education

High School