Founded in 2018 by David Woolwine and Mary Beth Flannery, Impact Squared Group is a Chicago-based strategic communications firm specializing in reputation and social impact. In today's volatile world, addressing complex business and societal issues demands multiple approaches and skill sets. For each client, Impact Squared Group's leaders design a custom team based on needed skills, expertise, flexibility, project scope and desired outcome. We are both advisers and activators. Impact Squared Group has developed a proprietary outcome model that offers a customized and focused approach to meet client’s unique needs. To view our model, please see our website at www.impact2group.comImpact Squared Group offers a comprehensive platform of services that allow us to serve clients as they need us…from data insights to activation. Our expertise includes:· Corporate Reputation Strategy and Organizational Design· Corporate Social Responsibility and Impact· Brand Positioning· Executive Positioning· Employee Engagement· Influencer Engagement· Storytelling and Message Development· Program Creation and Management

Responsible for leading the Reputation Leadership Center of Excellence at Allstate Insurance. For the last four years, I have conducted an annual study of Allstate’s reputation, surveying thousands of key internal and external stakeholders. Allstate’s reputation leadership strategy is grounded in this research. By understanding the perceptions and expectations of Allstate’s stakeholders, the company proactively creates strategies, programs and communications that successfully meet, if not exceed, expectations.Also responsible for leading Allstate’s Public Affairs team which strives to deepen relationships with federal, state and local policymakers and community leaders and position the company as a trusted partner through employee volunteerism, grassroots advocacy, corporate contributions and strategic philanthropy.

Responsible for leading a $250M national sales organization focused on driving profitable growth through large multi-state brokers, independent agencies and web based producers.•9.4% growth over prior year •Developed a new organization model to support growth through web based quote aggregators

Responsible for all facets of the Operations Department for Encompass Insurance. Dually report to the President of Encompass and Allstate’s Senior Vice President of Operations and served as a member of the Market Operating Committee. Duties include strategic planning, operational oversight, and development for four customer and agent call centers and insurance processing centers. •Major emphasis on reducing cost structure - 30% expense reduction achieved in 3 years•Established new service level metrics with a minimum 50% improvement•Achieved 93% customer satisfaction levels•Improved independent agency relationship survey results by 20 points in 24 months