David Wurfer Email & Phone Number

Santa Clara, Ca

Blended role leading Operations, Business Development, and IT Project Management teams.

Santa Clara, Ca

General Management• Manage employees ranging from Inventory Logistics, Computer Technicians, Customer Service representatives and Shipping/Receiving• Manage a team of front line and backend developers who support the use of the company’s proprietary cloud infrastructure and tracking system software.• Manage Technicians supporting 5000 remote based customers for new hardware, repair and Tech Refresh• Work with C-level Management in developing business plans for new and prospective customersTechnical Operations• Implemented FIFO procedures for Serialized items in order to limit aging• Implemented LEAN Services to increase value output without limiting our ability to react to rapid external changes• Implemented Reverse Logistics processes for customer’s retired systems. Including the capture, storage for data retention, data destruction meeting US DOD requirements and refurbishment for resale or recycle.• Instrumental contribution in the development, deployment and continuous improvement of the company’s proprietary cloud infrastructure and tracking system software• Develop processes and managed execution for the imaging and deployment of 9000 PCs across 6 locations in a 6 month timeframe for a Win7 OS Upgrade in the US and Canada in 2011• Maintain and update customer’s unique Images (3+) for PC and Mac for ongoing deploymentsLogistics Management• Inventory logistics, operations and inventory flow/control• Procurement, receipt, storage and deployment of $17-20M of product on an annual basis with average annual shrinkage of less than 1%• Deployment of product purchased on individual PO’s to multiple sites from multiple physical and virtual warehouses in the US and Canada• $10-15M in customer owned product in our facilities on an annual basis• Inventory control of company owned product stored as strategic stock at customer’s facilities• 1200 unique IT products in a quickly changing environment• Processing of over 17,000 Purchase Orders annually

National Account Manager – April 1999 to October 2000• Account management for Fortune 500 customers, including HP, Disney and Nike• Built account base and established new relationships with Fortune 100 accounts in Northern California, Oregon and Washington• Implemented conferencing solutions, direct sales promotions, E-Commerce solutions and International Procurement• Accomplishments include the successful negotiation of 7 new National Account Contracts (including Lucent/Avaya, Cisco, and Microsoft), 110% of sales quota, 80% account revenue growth and Gold Club achievement 1999General Business Representative – August 1998 to April 1999• Sales of audio and data conferencing products calling on mid-tier customers• Supported two National Account Managers prospecting into existing accounts and establishing relationships with new business customers• Accomplishments include 100% of lead quota and 125% of sales quota. Gold Club achievement 1998

General Manager – 1994 to 1998Assistant Manager (Part-time) – 1985 to 1994