Owner/ Chief Operations Officer
Hy Performance Outdoor, Llc.
Albany, Oregon, United States
Designed and managed e-commerce platform specializing in high-end and luxury brands of apparel, gear and components and accessories for bicycling. Determined brands and position of store in relation to competitors. Handled customer service, tech, and fit related questions for customers. • Designed and implemented website platform, created product assortments, negotiated with vendors and manufacturers to keep margins intact. • Created first ever on-line tool rental program with… Show more Designed and managed e-commerce platform specializing in high-end and luxury brands of apparel, gear and components and accessories for bicycling. Determined brands and position of store in relation to competitors. Handled customer service, tech, and fit related questions for customers. • Designed and implemented website platform, created product assortments, negotiated with vendors and manufacturers to keep margins intact. • Created first ever on-line tool rental program with great success. Included every tool needed to build, tune and update mountain and road bicycles. Show less