David Ye Email & Phone Number

Richmond, British Columbia, Canada

•Provide quick and efficient IT services to internal staff via in-person, phone, video conference and remote support means.•Monitor and maintain internal wired & wireless networks, phone system, airline booking agent system, ADP payroll system and all internal & cloud-based servers.•Troubleshoot and repair hardware of computers, laptops, printers, scanners and Eigen payment pin pads•Maintain Office 365 Exchange Azure, Email, Teams and Sharepoint systems via its admin center portal or using Powershell scripts

•Provided technical support in POS software deployment, configuration, training and database implementation across Canada and the USA•Provide phone, remote and on-site services for both software and hardware POS related issues •Hardware Repair – Provide repair service for computers, All-in-one stations and printers.•Inventory control – Keep track of all outgoing inventories and report back to manager•Build and maintained Websites for clients

•Developed eCare Kiosk Application by using C#.Net, HTML, CSS, Javascript and AJAX •Improved and maintained the company website and its contents

Computer Network Administrator

Diploma Of Computing Systems Technologies