David Yeap Email & Phone Number

Melbourne, Victoria, Australia

• The Associate Account Manager is a key role within Datacom sales and account management team, responsible for supporting the Account Managers & BDMs in managing and developing strong client relationships with key.
• Assist the Account Managers in building and maintain strong positive relationships with key clients
• Identify growth opportunities within key accounts and develop account plans to maximize sales and revenue.
• Regularly communicate with clients to provide updates… Show more The Associate Account Manager is a key role within Datacom sales and account management team, responsible for supporting the Account Managers & BDMs in.
• Regularly communicate with clients to provide updates on products, services, and new offerings.
• Anticipate and proactively address client concerns, providing solutions and recommendations as needed.

Melbourne, Australia

• Internal Account Coordinator managing key retails accounts. Maintaining and building relationships while developing business opportunities within retail including new and existing accounts.
• Work closely with the National Account Managers with assigned national retail accounts to build account plans and strategies.
• Supporting to the Account Managers in achieving their sales targets and objectives.
• Assist in preparing sales reports, forecasts, and presentations.
• Regularly… Show more Internal Account Coordinator managing key retails accounts. Maintaining and building relationships while developing business opportunities within retail including new and existing accounts.
• Regularly communicate with clients to provide updates on products, services, and new offerings.

Melbourne, Victoria, Australia

• Key Account Manager managing key corporate accounts, understanding the clients' needs, maximizing sales opportunities, and ensuring client satisfaction
• Build and maintain strong relationships with key clients, understanding their business needs, goals, and challenges.
• Conduct regular meetings and communication with clients to ensure client satisfaction and identify new business opportunities.
• Negotiate contracts, pricing, and terms with clients, ensuring profitable outcomes for… Show more Key Account Manager managing key corporate accounts, understanding the clients' needs, maximizing sales opportunities.
• Negotiate contracts, pricing, and terms with clients, ensuring profitable outcomes for both parties.
• Prepare regular reports and presentations on account performance, sales forecasts, and key metrics for management and stakeholders.

Cairns, Queensland, Australia

• Responsibilities:
• Providing excellent customer service with enthusiasm, a positive & “can do” attitude with a smile at all time.
• Assist daily walk-in customers with Officeworks’ sales, products and technical enquiries by conducting “How To Class” for Officeworks Cairns store.
• Active team member in ensuring Loss Prevention & taking part in stock takes for Officeworks Cairns store.
• Able to work across all departments (Point of Sale, Print & Copy, Stationery and… Show more Responsibilities:
• Able to work across all departments (Point of Sale, Print & Copy, Stationery and Furniture).

Dell APCC1, Penang, Malaysia

• Responsibilities:
• Support the Australia & New Zealand business teams through the execution of the business critical Marketing process.
• Marketing Communications (news print, fax, catalogues, mailers, TV advertisement and email blasts) briefing and production management.
• Scheduling & co-ordination of the marketing teams, agencies & database vendors.
• Ensuring all Marketing Communications conform to the agreed specification,quality levels and compliance with legal… Show more Responsibilities:
• Ensuring all Marketing Communications conform to the agreed specification,quality levels and compliance with legal requirements.

Dell APCC1, Penang, Malaysia

• Responsibilities:
• Managing business accounts from South Asia (SA) & South Asia Developing Markets Group (SADMG) with Spare Parts, Under-warranty Services, expedite delivery and technical support enquiries.
• Managing daily inbound call volumes & email requests with a positive level of customer services for the best Customer Experience
• Able to communicate in a pleasant, patient & polite manner.
• Excellent product knowledge on Dell’s spare parts & type of warranties.
• Follow… Show more Responsibilities:

Dell APCC1, Penang, Malaysia

• Responsibilities:
• Maintaining and assisting Dell Asia Pacific Small & Medium Enterprise customers with Dell’s system sales enquiries.
• Preparing quotations and tenders for Governmental Departments
• Building trusts and open-relationship with customers to improve sales.
• Managing inbound/outbound call volumes with an excellent level of customerservice for the best customer experience
• Able to communicate in a pleasant, patient & polite manner.

Bachelor'S Degree, Computer Science

Higher Diploma, Computer Science

Education record