David Yip Email & Phone Number

Trusted Salesforce platform architect, focusing on delivering insurance solutions with an eye on business value delivery. Specializing in Salesforce Sales and Service Cloud, my passion is leveraging emerging Salesforce capabilities to bring to speed-to-value for the enterprise, while providing guidance and best practices to appropriately employ Salesforce technologies in alignment with intended usage, grounded in years of pragmatic experience.Responsibilities include primary governance and accountability for the enterprise Salesforce platform, across B2C and B2B verticals. Successfully implemented B2C insurance sales and service contact centers accounting for over 2000 users, for over a dozen in-house, BPO, and 3rd party distribution centers. Establishing technology roadmaps, extensive architectural whitepapers, driving architectural integration patterns across Salesforce and .NET/Azure platforms, vetting and identifying business opportunities aligned to technology, liaison to Salesforce, and talent management are a slice of key roles I've played.I have a deep interest in solving complex, multi-faceted problems in creative and collaborative ways. My expertise lies in balancing technology solutions, listening to clients and business partners, and driving towards achievable, measurable outcomes with deep partnerships and full transparency of conscious tradeoffs.

• 

  University Of Wisconsin-Madison

  Management Information Systems, General