David Yong Email & Phone Number

Singapore

Spearheaded the DN series early customer acceptance program in APAC. Successful completion of >50 certifications since inception of program with key wins through tight collaborations in the matrix organisation and country teams.

• Manage the end-to-end life cycle of the product portfolio from product strategy definition and roadmap, to the end of product life. • Responsible for the P&L of the banking product line business with focus on key market growth in Asia Pacific & PMEA.• Manage R&D project budget to support the yearly business objectives.• Lead a high performance team of product managers to drive profitable growth in share and revenue for the emerging markets.• Forge a tight partnership with country sales, delivering sales empowerment tools to support sales, sensitize on market needs to ensure portfolio stays customer relevant and a close loop approach for future roadmap definition.• Lead cost optimization & rationalization programs resulting in the reduction of orderable variants to drive simplicity while ensuring market needs are met.• Drive quality improvement programs with cross functional & country team involvement to improve product reliability & customer satisfaction.

• Led the strategic planning at executive management level on a new portfolio for entrance into key Emerging markets (China, Russia, India) with potential revenue opportunities up to US$5B.• Defined market needs by product categories into product and GTM requirements through customer/reseller visits, market research and close regional engagement. • Drove key decisions and trade off at management & program level to support business goals while ensuring the category’s key value proposition is not compromised.

• Category and strategy lead for the $400M Officejet/Officejet Pro A3 business with global market share of 80%.• Championed the conceptualization and development of HP’s new concept B size AiO printers.• Built close collaborative partnership with regional marketing & market research teams to define market needs, pricing and derivative strategies.• Developed impactful value proposition and go-to-market strategy across the product portfolio.• Drove on-time market delivery through close engagement with cross functional team (R&D, Finance, Customer Assurance support, Operations and Manufacturing) and regional marketing partners.

• Led a 7 member team to provide pre & post sales customer solution support as well as delivering timely current product solution updates regularly.• Management of all current product issues spanning across B2B and B2C.

• Responsible for Europe’s pre and post-sales support..