Uber Delivery🌍 Last Mile Delivery: Senior Operations Manager (Europe, Middle East, and Africa)Spearheaded foundational initiatives, including strategic KPI development, financial forecasting, and successful country launches.Leveraged internal and external tools to create data and process solutions to optimize operations and enhance quality assurance standards.Developed Business Intelligence Solutions, and Process Automations Efforts to scale operations across EMEA.🚀 Strategy and Planning Associate (Latin America)Led strategic initiatives focused on enhancing last-mile delivery services.Managed invoicing requirements, incentivized marketplace improvements, and oversaw the implementation of new features.Coordinated sales team efforts in Mexico to drive market expansion.Uber Mobility💼 Operations CoordinatorConducted data analysis and developed key business KPIs in the Mexican marketplace.Championed process automation utilizing Python, SQL, and APIs, leading to improved efficiency.Spearheaded the development and implementation of new processes and BI dashboards for performance tracking.🔧 Noteworthy Projects:Orchestrated the restructuring of the billing process in Mexico, ensuring seamless integration with local suppliers.Successfully implemented tax reforms in Mexico, managing tax withholdings, obligations, VAT, ISR, and service fees.🏦 Bank of Mexico (Business Architecture)Applied agile business architecture practices to ensure timely and reliable information delivery, clarifying processes and their owners.Led process reengineering efforts to optimize operational efficiency.Analyzed non-financial risks for the Repository of Derivative Operations.💻 Additional Expertise:Strong Data Engineering Expertise. How to use internal data sources and tools to create efficient, durable and standard processes.