David Lin Email & Phone Number

Massachusetts, United States

• Master certified through Toyota• Identified sales opportunities by using the RIM (related, immediate, and maintenance) technique to increase gross profits• Generated over 1.2 million dollars in revenue per year since 2017 (60% higher than other advisors)• Consistently led in monthly total sales since start date (39 months)• Upsold 50% or better on recommended services(52 months)• Created second chance opportunities with post sale followups with lost sales • Built and maintained clients trusts by explaining estimates and expected return of vehicle: obtaining clients approval or estimates, answering questions and concerns, and being available after hours• Trained incoming advisors the proper practices and provided a cheat sheet I created for them to overachieve their personal goal

• Assisted six service advisors with their day to day to maintain a better relationship with new clients• Learned automobile terminology and repairs to give consumers a better understanding of their services• Managed seven technicians in dispatching vehicles and providing their recommendations to the client

Boston, Ma

• Managed social media accounts to keep customers/prospective customers engaged with the restaurant• Built long term relationships digitally to have our customers continuously choose New Moon Villa as the go to restaurant• With social media, New Moon Villa was contacted by a New York – Boston tourism group to host dinner parties as part of their tour, leading to consistent revenue • Developed creative campaigns that create interactions to increase the reach of our posts

Boston, Ma

• Manage the social media platforms to promote DJ Swytch as a brand to gain better recognition from the target audience• Using Facebook insights, I can measure how effective his weekly performances are and see what changes and/or additions we can make to gain interactions • Educated DJ Swytch the basics of social media, so that he would be able to add his personal voice to the media platforms• Compile, then organized the data to keep track and improve his performances at different venues throughout Boston• Schedule events were he would be able to showcase his talents as an EDM DJ

Quincy, Ma

• Facilitated patient meetings with guarantors, physicians, and hospital staff in order to resolve financial disputes• Leveraged company’s leading practices in collections to prioritize and accelerate cash receipts from patients and increase revenue recognition• Analyzed patients’ medical and insurance information in order to advise on next steps and prevent rejections for medical claims prior to receiving medical treatment• Interpreted legal contracts and conducted analysis using Excel to forecast financial impacts for Steward Healthcare• Provided high quality customer service by addressing customer complaints and issues in a timely manner

Durham, New Hampshire

• Performed scenario analyses to determine the most effective approaches for business growth and was able to cut excessive spending on their current promotional trends• Conducted research surveys that led to expansion, such as furnished studio, tanning beds, and hydro massage beds to improve member experience and retention• Geared Wildcat Fitness towards a community oriented health club to better engage with the Durham residents and the students of UNH through social media campaigns• Coordinated multiple fundraisers and local events to continue community oriented health club branding• Produced and distributed monthly newsletters to engage members/potential members utilizing “Constant Contact”

Cambridge,Ma

• Managed the team in Cambridge to stay current with the danger!awesome social media campaigns• Promoted awareness of the organization’s mission and initiatives by drafting press releases for media consumption• Researched, developed, and published content for the company’s social media platforms from ground zero• Planned campaigns to promote interactions on social media in order to increase danger!awesome’s brand equity• Implementing Hootsuite, I managed all the social media platforms under one system and increased the total reach and engagement over 1000% the first six months and it continued to increase 1%-5% weekly • Utilizing social media, danger!awesome gained revenue through customers purchasing specialized personal artwork and enticing potential members to invest in laser training sessions