David Chan Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

On the way of Making Commerce Better for Everyone-Market Analysis: Conduct thorough market research, including industry trends, customer insights, and competitive analysis, to gain a deep understanding of our customer base and prospects, and to deliver actionable insights.-Strategic Positioning: Influence our competitive positioning, refine our target audience and Ideal Customer Profiles (ICPs), enhance brand messaging, and uncover market opportunities to drive business growth.-Internal Education: Share my market findings and insights with the team to inspire and educate, fostering a culture of continuous learning and improvement.-Go-To-Market Strategy: Lead comprehensive Go-To-Market strategies and product launch initiatives, from defining the target audience to crafting high-level messaging that resonates with our market.-Content Creation: Develop creative marketing and sales enablement materials, including use cases, customer success stories, web content, competitive analysis, in-depth articles, and eBooks, to support sales efforts and market penetration.-Cross-Functional Collaboration: Work closely with sales, marketing, and business development teams to align strategies and ensure marketing plans contribute to revenue growth.-Partnership Management: Collaborate effectively with third-party contractors and partners to leverage external resources and expertise for mutual benefit.

Los Angeles, California, United States

As a Growth Operation at Channelwill, I played a pivotal role in streamlining data operations and enhancing cross-departmental collaboration. My strategic focus on data-driven decision-making led to substantial growth in user acquisition and revenue, positioning our products as category leaders on the Shopify App Store. Key Responsibilities:-Data Management and Team Coordination: Ensured the accurate and timely flow of data across marketing, product development, and customer service teams to maintain and improve the efficiency of the marketing stack.-Data Analysis and Dashboard Monitoring: Created and monitored data dashboards, conducting continuous data analysis to refine core processes and maximize the efficiency of each team.-Market Expansion and Customer Satisfaction: Worked on increasing market share, customer satisfaction, and driving the Annual Recurring Revenue (ARR) growth.Key Achievements:-Product Recognition: Grow multiple products to the top of category keyword searches on the Shopify App Store, notable apps such as Etranslate, Trustoo, SEOAnt, loloyal, and Willdesk.-User Growth: Achieved a significant annual user growth of 105%.-Revenue Increase: Contributed to a 40% increase in ARR during the tenure.

Los Angeles, California, United States

Shenzhen, Guangdong Province, China

01. Conduct market research on new products, refine unique value propositions and functional points and promote launch;02. Accept new customers, be responsible for product implementation, summarize customer needs, and provide feedback for internal iterations;03. Online marketing docking with new customers, connecting the SEO team with customer needs, and being responsible for the final results;

Shenzhen, Guangdong Province, China

Manage my own Shopify store from scratch to order coming1. Review and design new products from 0;2. Optimize product graphics and descriptions, etc., and shelving on the website.;3. Running Facebook ads, adjusting and optimizing according to data.4. Optimize products on the website based on advertising data.

Dongguan ,Guangdong ,China

Press Engineer1. Manage the work shell engineering teams(Quality Engineering, Manufacturing Engineering, NPI)to meet and exceed the required quality ;2. Coordinated with the technical center, production, quality, and other department colleagues to review and verify the solution, and imported products to improve yield. During my work experience, with another colleague we solved the burr problem within three days for the product burr yield increased from 12% to 100%, ensured the smooth production of the products, and summarizes the methods and skills, and we made it the template of this kind of problem. Project management 1. Assist the project Leader to carry out the work and coordinate the resources needed for the project; 2. Collect project development problem points, and review and deal with technical and quality units to ensure project progress; 3. Follow up on the progress of project development, sample, trial production, and project summary, establish and maintain project-related documents and provide feedback.