Davida Freeman Email & Phone Number

Orlando, Florida, United States

• Teamed with the Disney Vacation Guides to set clear expectations and create a plan of how to meet sales goals collaboratively• Persuaded guests looking to learn more about the membership to talk to a Guide to increase revenue for the company • Addressed guest inquiries, delivering clear and accurate communication for a successful resolution • Actively listen and ask clarifying questions to understand needs and requirements better and offer successful solutions

Orlando, Florida, United States

• Maintained and met expected departmental metrics, including productivity goals for inbound reservations• Listened actively to concerns while providing feedback and feature requests for future improvement.• Partnered with other IT professionals to escalate issues that needed to be escalated due to improper clearance

Lake Buena Vista, Florida, United States

• Received orders at the counter or from kiosks and took payment from customers.• Followed company guidelines and safe food handling procedures to prepare menu items using recipes.

Panama City Beach, Florida, United States

• Exceeded sales targets by promoting additional services and upgrades to customers• Promoted and sold vacation enhancements, upgrades, additional nights, and attraction tickets

Newark, Delaware

• Forecasted and consistently met budgeted revenue goals on a quarterly and annual basis• Research customers' buying history for thorough research and used consultative techniques to develop refined suggestions for new sales• Delivered presentations and seminars to clients to feature new products and close sales• Shared winning sales strategies and market information with the sales team• Utilized strong technical knowledge to understand product capabilities and limitations• Monitored and evaluated the IT systems to ensure efficiency as well as the safety and security of all data stored

Master Of Technology (M.Tech.), Information Technology Project Management

Apart of the Disney Aspire Program

Bachelors Of Science, General Studies