Advisory and assurance services to help organizations leverage technology to support business objectives, with a primary focus on the financial services industry and its regulators. Deliver tangible and lasting business value through a variety of services including governance, risk management, regulatory compliance, business continuity, privacy, model validation, vendor management, business process systems development.

Member of Senior Executive Team responsible for IT strategy, operations, and project management. Improved customer alignment and capability of project management team and transformed IT team from a technical response group into a business enabler for change. During a period of rapid growth and change, grew and developed the team to make continuous improvements to better manage risk, enhance service delivery, and develop partnerships to build a resilient and scalable infrastructure and resource model. Enhancements included a migration from on-premise data center to hybrid-cloud services, and from on-site to outsourced infrastructure and security services. Led various special projects, including acquisitions from due diligence to integration.

Advisory and assurance services to the financial services industry and Enterprise Risk Services (GRC, ERM, ORM, IRM, FRM, Regulatory Compliance, Audit, Business Continuity, Privacy) across the public and private sector. Developed and led a matrixed national team. Responsible for strategy, business development, and delivery. Consistently exceeded sales, profit realization, and team utilization targets.

Led Financial and Regulatory Risk Management (FRM), and Enterprise Risk Management (ERM), and privacy service offerings in BC. Provided advisory and assurance services public and private sector organizations, and regulators within Canada and the US, in a wide range of industries, including financial services, health care, energy, and transportation. Consistently exceeded sales, profit realization, and team utilization targets.

Responsible for organizational-wide risk management and regulatory compliance within a diverse and decentralized organization. Developed and deployed a comprehensive and integrated risk management program for PHSA and its agencies. Built organizational capability in managing risk on an integrated and comprehensive basis and for promoting a strong risk culture. Developed and implemented an ERM strategy, governance policies, and practices, reporting and operating frameworks.

Responsible for model governance across all business units. Designed and implemented model risk framework. Led independent validation teams for all enterprise-material financial, economic, and business decisioning models. Worked with business unit risk teams to ensure alignment to strategic objectives and improve quantitative and qualitative analytics. Led enterprise-wide Basel compliance assessments, gap reviews, remediation roadmap development, data and process design, and the preparation of risk management reports and regulatory submissions. Developed broad executive support from all business units for strategic concept and program build, recruited and developed teams, and delivered substantial, quantifiable benefits in a very short time frame.

Developed and led Operational Excellence program to deliver hard-dollar savings in excess of $50 million in year 1 and $70 million in year 2. Drove program adoption, enhancement, and developed project management and process improvement training. Recruited and developed a core team of 12 process managers and project managers. Developed and led a matrixed team of managers representing all business segments and corporate support groups. Drove focus on process maturity and key performance indicators.

Led internal consulting team responsible for providing business consulting expertise to clients across business lines and functional areas. Led executive level strategic planning sessions. Disciplined planning process included strategy, key assumptions, resourcing, risks & opportunities, and variance analysis to provide insight and accountability. Developed framework and executive buy-in for enterprise-wide Integrated Business Risk Assessment (IBRA).

GE Capital, GE Asset Management / Genworth FinancialBuilt and led Fixed Income Systems Business Services Group supporting asset management, insurance, and capital markets. Developed multi-year plan for an integrated business architecture with multiple projects to support strategic vision. Managed various matrixed teams and led a component of first subsidiary IPO (creation of Genworth). Worked closely with corporate groups and business units to define, and successfully execute highly confidential initiative. Developed project management offices in multiple business units. Integrated systems development, Six Sigma, and Lean methodologies.

Led the Corporate Strategic Planning team, and managed Information Technology, Contract Administration, and Records Management departments with a staff of 38 in four offices. Developed a corporate risk management framework and IT strategy. Successfully implemented five-year plan for an integrated Corporate Information System.