David Burr Email & Phone Number

San Francisco, Us

Leading a stealth-mode software company targeting the government sector with innovative AI-driven solutions. Our focus is on transforming public service efficiency through enhanced customer interaction models and scalable, adaptive technologies. Responsible for defining strategic direction, building the core team, and engaging with potential partners and early stakeholders to prepare for market entry. Additionally, overseeing product development to ensure market fit, conduct user research with government entities, and develop initial go-to-market strategies to secure first clients and early traction.

Engaged in an intensive certification program focused on AI-driven strategies for business transformation. The program covered optimization, scaling, and the application of AI to improve business performance. This experience allowed me to refine my understanding of how AI can enhance operational efficiency and scalability, bridging the gap between my executive experience and my current role in AI-driven government solutions.

In my position as Fellow/Director at UKG, I was instrumental in optimizing operational processes across multiple business units, substantially impacting organizational performance. I spearheaded initiatives that improved customer satisfaction scores by 25% through systematic enhancements in client interaction protocols and service delivery mechanisms. By closely collaborating with senior leadership, I identified key pain points and designed strategic initiatives that led to an 18% reduction in service cycle times and a 15% decrease in operational costs. My work at UKG also involved developing employee training programs to foster a culture of innovation and continuous improvement. These programs played a critical role in increasing employee engagement and driving productivity across various teams. My approach was deeply data-driven, utilizing advanced analytics to guide decision-making and ensure initiatives delivered measurable outcomes.

Roseland, New Jersey, Us

As Vice President of Implementation at ADP, I led a diverse, geographically dispersed team of over 130 associates, including significant offshore components, to transform how we delivered services. I focused on process standardization and scalability, launching advanced training and mentorship programs that enhanced consistency and improved customer satisfaction. My efforts contributed to reducing onboarding timelines by 25%, optimizing resource utilization, and increasing client retention through improved user experience. By initiating partnerships with cross-functional departments, I aligned sales, service, and operations to streamline onboarding, accelerate implementation, and drive revenue growth. Additionally, I championed automation initiatives to replace manual processes, significantly enhancing client onboarding speed and quality.

Coral Springs, Fl, Us

As Chief Operating Officer, I led the strategic transformation of AOD Software, targeting key underperforming areas and achieving substantial growth. I increased company revenue from $12 million to $130 million through a comprehensive restructuring initiative within five years. A focused approach drove this transformation to enhancing operational efficiencies, launching new business models, and forming strategic alliances. I established partnerships that increased our capacity by 25% and improved profitability by 40%. Additionally, I developed new service lines that addressed significant market gaps, growing department revenues from $1.8 million to over $10 million. My role also involved spearheading the digital overhaul of internal processes, which led to a 30% reduction in service delivery times and a 20% boost in customer satisfaction metrics. This experience underscored my expertise in leading large-scale operational turnarounds and driving sustainable revenue growth.

Deerfield Beach, Florida, Us

At Claims Verification Inc., as the National Director of Marketing, Account Management, and Client Relations, I played a crucial role in repositioning the company during a challenging economic period. My strategic leadership helped achieve a 12% revenue growth despite recession conditions. I restructured the sales operations, resulting in a 25% boost in sales efficiency and a 35% reduction in operational costs. I also led the company’s rebranding efforts, including launching a new National Education University for clients and providing training that improved client engagement and boosted retention rates. These initiatives were instrumental in securing multimillion-dollar contracts with major industry players, positioning the company as an industry leader.

San Francisco, Ca, Us

As the National Director of Marketing and Management Consulting Services at URS Corporation, I created a new business line from the ground up, targeting governmental agencies. Within the first year, this division generated $1.2 million in revenue. My responsibilities included overseeing large-scale marketing campaigns and implementing management consulting programs that improved client outcomes and bolstered our brand reputation. I successfully navigated the complexities of consulting for public sector clients, ensuring our solutions aligned with their needs and regulatory requirements. My ability to build and manage teams of consultants while driving efficiency improvements was pivotal in scaling this business line and establishing sustainable, long-term client relationships during economically challenging periods.