David Acevedo

David Acevedo Email and Phone Number

Help Desk Lead at Time Warner Cable @ Spectrum (formerly Time Warner Cable)
David Acevedo's Location
New York, New York, United States, United States
David Acevedo's Contact Details

David Acevedo personal email

n/a

David Acevedo phone numbers

About David Acevedo

Computer specialist with certified expertise in business productivity software, IT administration, networking, and website development.Specialties: Microsoft Azure; Microsoft SharePoint; Microsoft Exchange; Adobe Business Catalyst

David Acevedo's Current Company Details
Spectrum (formerly Time Warner Cable)

Spectrum (Formerly Time Warner Cable)

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Help Desk Lead at Time Warner Cable
David Acevedo Work Experience Details
  • Spectrum (Formerly Time Warner Cable)
    Help Desk Lead
    Spectrum (Formerly Time Warner Cable) Oct 2012 - Present
    Stamford, Ct, Us
    ◘ Responsibilities included but not limited to fulfilling supervisor requests from call center agents, coordinating enterprise resources for appointment scheduling; providing technical support and internal systems support for call center employees and vendors. ◘ Specialized in escalated calls, Office of The President requests, and instructing onshore- and offshore-call centers on advanced technical and billing processes..◘ Designed, deployed, and maintained SharePoint Site Collections for four management departments. Developed site architecture, managed permissions for varied security groups. ◘ Developed and deployed call trend tracking system based on SharePoint and Excel Services. Designed schema and deployed to call center floor. Generated nightly and monthly reports; presented data to management and directors. Acted instrumentally in the dissemination of on the job training to team members on how to update system and manage reporting.◘ Invented and deployed Business Intelligence Reporting Site, based on SharePoint and Excel Services, customer issue tracking and reporting system with interactive dashboards for audience of directors and managers. Instructed managers and subordinate supervisors how to extract trends and probabilities through linear regression. (See attached: Spectrum HelpDesk SharePoint Screenshot)◘ Awarded M.V.P. Award for exceeding company values.
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  • Kemedia
    Managing Partner
    Kemedia May 2005 - Present
    New York, Ny, Us
    eBusiness Services--All-In-One Online Business solutions, custom CRM, eCommerce systems, and complete KEM360 Enterprise Management platforms.Software Plus Services--Microsoft Online Services provider, managed Microsoft Business Productivity Online Suite solutions, Microsoft Partner, Business Catalyst partner, IBM PartnerWorld partner.Web and Commercial Graphics Design and Development--Brand development, logos, outdoor media, commercial printing, web site traffic growth, web site UI and advertising revenue. Develop brand strategy and statistics systems.
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  • Wells Fargo
    Personal Banker
    Wells Fargo 2010 - 2012
    San Francisco, California, Us
    Fill In later.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
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  • U.S. Department Of Commerce
    Census Enumerator
    U.S. Department Of Commerce May 2010 - Aug 2010
    Washington, Dc, Us
    Connect with members of community. Conduct census interviews. Fulfill civic duty.
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  • Life... The Place To Be
    Event Coordinator
    Life... The Place To Be Jan 2005 - May 2009
    Ardsley, Ny, Us
    ◘ Event coordinator-managed high volume event logistics including human resources and transportation assets.◘ Conduct sales visits and successfully broker deals for new engagement contracts.◘ Coordinate effort to increase sales through up-selling and cross-marketing.◘ Perform Master of Ceremonies and DJ productions for various parties.
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  • Life... The Place To Be
    Event Coordinator
    Life... The Place To Be Jan 2005 - May 2009
    Ardsley, Ny, Us
    ◘ Event coordinator-managed high volume event logistics including human resources and transportation assets.◘ Conduct sales visits and successfully broker deals for new engagement contracts.◘ Coordinate effort to increase sales through up-selling and cross-marketing.◘ Perform Master of Ceremonies and DJ productions for various parties.
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  • Intellectual Equity Unlmited
    Partner
    Intellectual Equity Unlmited 1993 - 1999
    Academic and Professional development consortium fellow.

David Acevedo Skills

Leadership Business Development Management Web Development Digital Media Customer Service Cloud Computing Saas Microsoft Crm Advertising Digital Asset Management Microsoft Office Sharepoint Microsoft Desktop Support Technician Tentative Managed Hosting Microsoft Servers Adobe Creative Suite Adobe Audition Font Management Marketing Communications Unified Communications Mobile Communications Microsoft Sharepoint Windows Server Sharepoint Administration Sql Azure Office 365 Event Management Crm

David Acevedo Education Details

  • The George Washington University School Of Business
    The George Washington University School Of Business
    Entrepreneurship And Small Business Management
  • Universidad De Sevilla
    Universidad De Sevilla
    Advanced Spanish Language Program
  • Horace Mann School
    Horace Mann School
    General Studies And Humanities

Frequently Asked Questions about David Acevedo

What company does David Acevedo work for?

David Acevedo works for Spectrum (Formerly Time Warner Cable)

What is David Acevedo's role at the current company?

David Acevedo's current role is Help Desk Lead at Time Warner Cable.

What is David Acevedo's email address?

David Acevedo's email address is da****@****ble.com

What is David Acevedo's direct phone number?

David Acevedo's direct phone number is +191769*****

What schools did David Acevedo attend?

David Acevedo attended The George Washington University School Of Business, Universidad De Sevilla, Horace Mann School.

What are some of David Acevedo's interests?

David Acevedo has interest in E Business Services, Multiple Media Marketing, Graphic Design, Web Development.

What skills is David Acevedo known for?

David Acevedo has skills like Leadership, Business Development, Management, Web Development, Digital Media, Customer Service, Cloud Computing, Saas, Microsoft Crm, Advertising, Digital Asset Management, Microsoft Office.

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