David Adalbert

David Adalbert Email and Phone Number

Datacenter Engineer at Virtix IT @ Virtix IT
cranberry township, pennsylvania, united states
David Adalbert's Location
Greater Pittsburgh Region, United States
David Adalbert's Contact Details

David Adalbert work email

David Adalbert personal email

n/a

David Adalbert phone numbers

About David Adalbert

David Adalbert is a Datacenter Engineer at Virtix IT at Virtix IT. He possess expertise in troubleshooting, customer service, windows 7, technical support, training and 23 more skills.

David Adalbert's Current Company Details
Virtix IT

Virtix It

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Datacenter Engineer at Virtix IT
cranberry township, pennsylvania, united states
Website:
virtixit.com
Employees:
5
David Adalbert Work Experience Details
  • Virtix It
    Datacenter Engineer
    Virtix It Mar 2018 - Present
  • Vertical Solutions, An R.L. Nelson Company
    Helpdesk Engineer
    Vertical Solutions, An R.L. Nelson Company May 2014 - Mar 2018
    1370 Washington Pike, Ste 102, Bridgeville, Pa 15017
    Responsible for knowing and maintaining the network, server, and workstation environments over several hundred companies in fields such as finance, legal, medical, and services. Create and maintain user accounts, security and distribuiton groups in Active Directory; install, deploy, and maintain printers and print servers; create and deploy Group Policy for printers, user accounts, computer settings and preferences; install and monitor Webroot and Vipre antivirus products on an enterprise level; create, deploy, and maintain HyperV server environments; maintain VMWare servers. Also well versed in installation and maintenance of the Datto backup system: resolved backup failures, offsite sync issues, temporary server virtualization, and disaster recovery.
  • Verizon Wireless
    Customer Service Specialist
    Verizon Wireless Nov 2012 - May 2014
    700 Cranberry Woods Dr, Cranberry Twp, Pa 16066
    At Verizon Wireless, I handled customer inquiries for plan pricing and new equipment, addressed billing questions and discrepancies, and assisted with general device troubleshooting. I resolved customer concerns by making a personal connection to prevent callbacks and increase customer loyalty. During the probational period (January 2013 to March 2013), I received recognition for earning the highest number of perfect after call surveys from customers in my training group of about 20 new hires. I was awarded the Director’s Cup award for achieving an overall leading rating in all company performance metrics in the 2nd and 3rd quarters of 2013. I also earned the Streak award for earning the most consecutive positive after call surveys from customers in the month of June 2013, with 40.
  • Directbuy, Inc.
    Online Reputation Manager
    Directbuy, Inc. Jun 2012 - Nov 2012
    106 Thomson Park Dr, Cranberry Twp, Pa 16066
    In June, I accepted the additional role of Online Reputation Manager. I handled contact with location databases like Google, YellowPages, Yahoo!, CityScape, and FourSquare to list or correct contact information, hours of operation, images of the showroom, and links to our landing page. Additionally, I monitored online reviews posted on review sites like Yelp or blogs, and contacted the writers who had negative experiences to see what could be done to right the situation and improve the experience for future guests.
  • Directbuy, Inc.
    It Project Manager
    Directbuy, Inc. Jun 2012 - Nov 2012
    106 Thomson Park Dr, Cranberry Twp, Pa 16066
    As the IT project manager at DirectBuy, I was initially just responsible for resolving minor network conflicts, and creating a network map for the office. Eventually, I was directed to create and install a consolidated package of all the software used on the PC's in the call center, and apply this to clean OS installs on approximately forty machines. Finally, I was tasked with purchasing and installing hardware upgrades on several machines.
  • Directbuy, Inc.
    Lead Generator
    Directbuy, Inc. Mar 2012 - Nov 2012
    106 Thomson Park Dr, Cranberry Twp, Pa 16066
    As a Lead Generator DirectBuy of Pittsburgh, I was engaged in sales lead generation by telephone and booking arrangements for those leads to attend open house appointments at the private showroom.

David Adalbert Skills

Troubleshooting Customer Service Windows 7 Technical Support Training Sales Microsoft Office Microsoft Excel Mobile Devices Written And Verbal Communication Abilities Lead Generation Microsoft Word Call Centers Customer Satisfaction Telecommunications Windows Server Disaster Recovery Verbal De Escalation Hapkido Programming Windows 8 Windows 8.1 Microsoft Certified Professional Hyper V Backup And Recovery Systems Windows 10 Antivirus Office 365

David Adalbert Education Details

Frequently Asked Questions about David Adalbert

What company does David Adalbert work for?

David Adalbert works for Virtix It

What is David Adalbert's role at the current company?

David Adalbert's current role is Datacenter Engineer at Virtix IT.

What is David Adalbert's email address?

David Adalbert's email address is da****@****xit.com

What is David Adalbert's direct phone number?

David Adalbert's direct phone number is +141222*****

What schools did David Adalbert attend?

David Adalbert attended Devry University, Liberty University, Community College Of Beaver County.

What are some of David Adalbert's interests?

David Adalbert has interest in Programming, Server Administration, Technology, Music, Customer Service.

What skills is David Adalbert known for?

David Adalbert has skills like Troubleshooting, Customer Service, Windows 7, Technical Support, Training, Sales, Microsoft Office, Microsoft Excel, Mobile Devices, Written And Verbal Communication Abilities, Lead Generation, Microsoft Word.

Who are David Adalbert's colleagues?

David Adalbert's colleagues are Christopher Quinn, Nikolaus Henry, Ali Yousry.

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