David Doyle Email & Phone Number

Dallas/Fort Worth Area

Outperform peers as one of the top, most productive warehouse workers in a group of ~100 team members at one of the top 5 retail stores in the US, with $750M in first-year sales. Improve customer service via timely delivery of products. Rapidly assimilated new information to become an integral part of a top-performing team. Acquired knowledge of a 1.3M sq.ft. warehouse with 250,000+ SKUs for the premiere Texas location of Nebraska Furniture Mart, an industry leader acquired by Warren Buffet’s Berkshire Hathaway conglomerate.‣ Singlehandedly decreased inventory losses 25% by identifying the root cause and suggesting an innovative solution. Consolidated rewrapped items to one aisle for increased visibility and accuracy. ‣ Delivered an ambitious project on a demanding deadline by restructuring work schedule to allocate resources more efficiently. Reorganized R code mattresses in a separate aisle in just 1.5 hours. ‣ Collaborated with a team, maintaining an upbeat attitude despite working long hours in unpleasant conditions to prepare for the grand opening of the chain’s first location in Texas.

Dallas/Fort Worth Area

Denton, Tx

Brought on board in a leadership position to energize the team and elevate customer service in the financial services sector. Consistently met or exceeded goals, earning every possible merit raise and many monthly bonuses through dedication, leadership and excellence in customer service in the consumer loans and consumer credit sectors.Seamlessly handled diverse responsibilities including training team members, cash management, bank deposits, bank withdrawals and daily financial reporting. Opened and closed store as a key holder. Performed as location manager, handling diverse staff and operational issues during the store manager’s absence. ‣ Transformed store performance, reversing 12 months of negative trends to regularly attain team goals through teamwork, dedication and exceptional customer service. ‣ Converted a dissatisfied customer into a staunch advocate and referral source by actively listening, identifying the issue and resolving the problem. ‣ Expanded customer base and earned many referrals from satisfied clients in a highly competitive sector competing with many well-established financial institutions. ‣ Drove unprecedented growth in revenue and loan portfolio, requiring a 100% increase in staff to handle the additional demand for consumer loan products. ‣ Volunteered to elevate performance at the Wichita Falls location by training the Store Manager, sharing industry best practices and streamlining workflow.

Denton, Tx

Recommended by store manager for promotion to a leadership role based on creative problem solving, dedication, hard work and the ability to motivate a team. Managed day-to-day team activities including picking product to be stocked and backstocking product from receiving. Often led team that unloaded the nightly delivery truck, in addition to stocking newly received merchandise for one of the area’s largest retailers. Handled diverse responsibilities including inventory control, organization, daily reporting and interdepartmental communications. Managed a 10-member team including interviewing, hiring, training, coaching and delivering annual evaluations. Performed all duties of Receiving Manager in his absence.‣ Improved location accuracy from 55% to 98% and elevated productivity with an innovative labeling strategy. Identified root cause and remediated problem with available materials. ‣ Defined a creative solution that was cascaded to five additional locations, improving backstock of toy section to boost productivity during the peak holiday season. ‣ Increased team productivity and reduced pick time while improving location accuracy and eliminating clutter through an ambitious reorganization of entire aisles.‣ Recognized for excellence in inventory preparation repeatedly. Recruited by store managers in the region the region, traveling to coach team leads on annual inventory requirements as subject matter expert.‣ Continually set new store records for smoother and faster inventories by outside auditors with high scores, year after year.

Denton, Tx

Brought on board in a developmental role to improve performance in a busy retail operation.‣ Volunteered to head a 5-member team prepping for the annual outside audit and physical inventory – completed two days early – in the absence of the usual team manager. ‣ Attained rankings as the smoothest and fastest inventory count in store history. ‣ Delegated responsibilities and coached team members to improve productivity.