David Basil Akang (Beng, Icttech Tmiet) Email & Phone Number

Greater London, England, United Kingdom

As the Founder & CEO of Luxstay Ventures, I’m leading the charge in creating a dynamic property investment company focused on multiple areas, including serviced accommodation, BRR (Buy, Refurbish, Refinance), buy-to-let, HMOs, and property flips. My goal is to build a portfolio of high-quality, profitable properties while offering exceptional value and service across all ventures. I’m passionate about exploring new opportunities in the property market and growing Luxstay Ventures into a leading name in the industry.

Essex, England, United Kingdom

As a Software Engineer within Ford Pro FinSimple (Shop & Buy), my primary responsibility is to identify, analyze, and solve problems related to software development. I work closely with my team and stakeholders to understand their requirements and translate them into software solutions.My day-to-day tasks include designing and implementing software features, writing code, testing and debugging, and documenting the software development process. I also stay up-to-date with the latest software development trends, technologies, and tools to ensure that the software I develop is efficient, scalable, and maintainable.In addition to technical skills, I also need strong communication skills to effectively collaborate with cross-functional teams and stakeholders, including product managers, designers, quality assurance engineers, and business analysts. I also participate in code reviews, mentor junior team members, and contribute to the continuous improvement of the software development process.

Essex, England, United Kingdom

• Write production-quality code to enhance customer experiences and ensure software robustness.• Collaborate with cross-functional teams to deliver innovative, scalable software solutions for the Account Manager Web and Mobile Ap and FinSimple Shop & Buy Team which caters for commercial customers.• Proficient in SQL, Back-End Web Development (Java), and GitHub.• Configure and manage software-defined environments (Terraform, Tekton) for efficient operations.• Participate in Rally meetings, sprints, and stakeholder management.• Play a key role in influencing technical decisions and architecture choices.

Essex, England, United Kingdom

Youtube Channel: David AkangMy channel focuses on providing helpful and informative content related to tech, careers and finance.As a recent university graduate and early-career professional, I understand the struggles that come with navigating the job market and managing personal finances. Through my videos, I aim to empower my viewers with the knowledge and skills they need to succeed in their careers and personal lives.Expect to see a variety of content on my channel, including tech tutorials, career advice, personal finance tips, and lifestyle content.I post new videos every week on YouTube, and also share short clips on TikTok.

Coventry, United Kingdom

• Operation of Easyworship Software during service• Camera handling for live coverage• Video Mixing Experience using V-4EX (4-Channel Video Mixer)• Technical• Social Media• Recruitment and Training of volunteers• Assisting with projects & liaising with specialist departments to ascertain how they want to be set up.

Coventry, England, United Kingdom

• Managing digital conversations• Conducting campus tours• Supporting the university's recruitment events• Supporting the Student Life & Leadership departments

Northampton, England, United Kingdom

- Responsible for managing and running a Service Desk which looked after five business critical applications. This role revolved around administrative tasks all the way to user/customer engagement.- Development of a metrics application using Spotfire which the service team uses to manage the licenses for the applications managed by the service team. - Working with cloud based IT and computing infrastructure.- Working backwards from customer requirements to solution architecture, design, development, release planning and implementation.- Requirement analysis, gathering information and identifying stakeholders to support business objectives.- Supporting the Service Desk, ensuring customers and user get the best experience possible. As part of this role I managed a service desk which had 25-30 tickets per week, keeping to set SLA times. - Communicating, providing training and developing user guides for the end customer. The guides developed have been done in different formats which range from bite sized videos to PDF guides.

Coventry, England, United Kingdom

• Effectively using Contact Center Technology.• Getting in contact with potential cases.• Respond to all customer service queries in regards to the novel Corona-virus.• Updating contact details and assessing risk.

Coventry, England, United Kingdom

• Effectively using Contact Center Technology. • Respond to all customer service queries in regards to the novel Coronavirus by providing advice on general enquires.•Signposting to relevant services be it NHS service lines or the ambulance service.

Coventry, United Kingdom

• Effectively using Contact Center Technology • Respond to all customer service queries to agreed SLAs / KPIs for inbound and outbound channels (calls, emails, web chat and other multi channels such as social media) • Meeting and exceeding Customer needs and discovering the best solution

Coventry, United Kingdom

• Delivering memorable customer service to each guest• Preparing food and drink products with pride, as per the specification• Serving products to guests in a timely manner• Accurately processing transactions on the till• Setting up, restocking and clearing down the outlet

Coventry, United Kingdom

• Seek out the views and opinions of others on course• Attend Student Forums to discuss student feedback • Feedback responses from the Student Forum to students

Coventry, United Kingdom

• Averaging 6 signups for monthly donations each week • Meeting and interacting with people of different ethnic backgrounds.• Providing information on Charity Backgrounds

Coventry, United Kingdom

• Dealing with Public Health England customers • Arranging Breast Screening invitations for affected patients• Providing customers with the relevant information about breast screening