David Constantino Email & Phone Number

Sherrills Ford, Nc, Us

Charlotte, North Carolina, United States

As a Principal Connect Solutions Architect at Global Technology Solutions Inc., I am responsible for designing and implementing oversight of complex, customized solutions that align with client objectives and outcome success. By working closely with clients, I gather business requirements, consult and translate them into effective technical/business solutions. My role involves leading the design and architecture of these solutions, offering strategic support to the sales team, and collaborating with cross-functional teams to ensure successful delivery.Additionally, I serve as a key decision-maker in determining which product offerings GTS should bring to market, as well as shaping the processes to ensure their success. I lead discussions on intellectual property with GTS executives, including the CEO, COO, and sales management, influencing product strategy and direction. As a senior cloud CX solution architect, I actively participate in panel discussions and deliver presentations to clients, vendor sales teams, and the GTS marketing group, offering expertise in customer experience (CX), AI/ML, and go-to-market (GTM) strategies.

Charlotte, North Carolina, United States

As a Senior Principal System Engineer , I will elevate relationships with our accounts by approaching them through a customer experience lens, engineering and architecting leading-edge technology solutions which address their business challenges. In addition, I will also be mentoring other team members and participating in pre-sales activities.Additional Responsibilities to Include:• Lead and/or participates in the project team to develop optimal solutions for client business challenges. • Guides the client through design, architecture, estimate, and delivery• Assist in winning new business by working cross-functionally with sales and delivery to develop client proposals, presentations around process and solution options, clearly explaining technical concepts for a shared understanding to facilitate decision-making• Manage client engagements at all levels of client interaction with responsibility for product and technical content• Lead technical workshops to drive enablement and business development• Conduct related needs analysis and gathers client requirements. • Successfully analyzes client’s requirements, engineer and architects the best fit solutions for the client• Architect solutions based on both functional and technical capabilities • Communicates successfully with functional and technical consultants to deliver solutions based on client’s needs• Communicate and delegates work effectively with the global delivery center• Deliver project leadership by participating in multiple client engagements simultaneously

Lake Norman, North Carolina, Area

The Principal Solutions Architect is responsible for Presales Support of designated functional area(s) encompassing a complete range of consulting, implementation, systems integration, managed services, custom application development, and ConvergeOne (C1) Applications products. Senior application sales architect and teamwork with the other C1 functional areas to shape opportunities, define project scope and Statements of Work and provide quotations.

Charlotte, North Carolina Area

Customer Experience, Cloud Product Sales Specialist and Subject Matter Expert (April 2018 to Present)The Product Sales Specialist assumes a consultative sales role, assessing the customer needs, developing a solution alone or with C1 Account Managers, offering pricing assistance, and involving C1 engineering & services to ensure a successful implementation of the Contact Center and Cloud solutions. Develops and drives strategic sales activity and thought leadership around Contact Center and Cloud solutions through cross-functional collaboration with marketing, channels, product management, and other advanced technologies.

Home Office

Responsible for all information technology operations activities, including computer operations, data and operations support. Monitor budgets and expenses within department and accountable for meeting budget goals. Recommends input to policy principles and budget constraints. Provides expertise to departments regarding policies and procedures, problem resolution, and methods.

Charlotte, North Carolina Area

The Consulting Solution Architect will be a direct contributor assigned to specific accounts, specific opportunities within accounts while supporting others in the System Engineer (SE) organization. Acts as a technical subject matter expert and business development manager for the entire sales organization, suporting multiple vendors and partners.

Charlotte, North Carolina Area

Collaborates with Sales VPs, Practice Directors, Managed Services, and eco-system partners to create go to market solutions. Manages a team of practice architects and technical sales executives within the Collaboration Practice, providing pre-sales support to the global sales teams. Develops marketing collateral and training materials to be used by the sales teams to effectively position Insight's services offerings, sets team vision, goals, and strategy that aligns with the organizational vision and goals set by the executive leadership team. Drives alignment between Insight's Collaboration Practice and the eco-system partners' key initiatives.

Sr Consultant in Cisco Unified Communication, Converveged Networking, and Cisco Contact Center product lines. Which Includes requirement gathering, design, and solution implementation.

One of 6 principles that started iReadyWorld as one of the lead voice engineers and developer of the first managed voice solution using the Cisco Call Manager version 3.0. and Octel voice messaging system. The company was sold after three years.

Telecom Manager and PC support desk manager.

Communication service tech working on NEC, Nortel, 3COM and Shoretel voice products. These included the Nortel line of PBX's option 11-81c, 3COM NBX 100/50, Shortel Call Manager (IPPBX), NEC Neax PBX line. Provided support and insight to all state goverment divisions in NC, SC, GA.

Business Administration, Management Information Systems, General

Associate Of Arts - Aa, Business Administration And Management, General, 3.5

Activities and Societies: PHI THEA KAPPA Member

Associate'S Degree, Computer Engineering, 3.75