David A. King Email & Phone Number

Hatfield, Pennsylvania, United States

Managed a Collection portfolio of $1M. and coordinate all aspects of the Philadelphia North Branch operations for the leader in mobile offices, portable storage containers, modular classrooms, and various specialty temporary office solutions. Provide customer support, manage logistics and maintenance of unit rentals, and prepare monthly D & I report..

Berwyn Pa

AS a CSS I provided customer with excellence service for repair calls, pickup and delivery of trailers, billing disputes, invoices, and tax exemptions. In this role I addressed customer questions through a phone queue system.* Setup service call repairs and pick of trailers and storage containers using Sales Force & OMB*Sent invoices to customers by email.

Malvern Pa.

• Identified traffic incidents including accidents, disabled vehicles, car fires, debris in road or other traffic challenges via scanners and alerted computer assisted dispatch.
• Transferred traffic incident details to US Traffic Network;s Program Incident Systems (IMS), making this relevant roadway information available to drivers on USTN.com website / Garmond GPS.
• Contacted police or department of transportation personnel to verify scanner accident information, including lane blockages and road closures.
• Entered construction information into IMS from various state departments of transportation.
• Trained new employees on using data entry system for rush hour traffic information, as well as how to verify accidents from scanner reports for assigned cities.

Berwyn Pa

At ModSpace, I provided customer with excellence service for repair calls, pickup and delivery of trailers, billing disputes, invoices, and tax exemptions. In this role I addressed customer questions through a phone queue system.* Setup service call repairs and pick of trailers and storage containers using MSmart.* Used Ambient Asset Finance to create.

Modspace

Was assigned to ModSpace, I provided customer with excellence service for repair calls, pickup and delivery of trailers, billing disputes, invoices, and tax exemptions. In this role I addressed customer questions through a phone queue system.* Setup service call repairs and pick of trailers and storage containers using MSmart.* Used Ambient Asset Finance.

Knock door to door, selling Scotts 8 Step Lawn care Program

• Identified traffic incidents including accidents, disabled vehicles, car fires, debris in road or other traffic challenges via scanners and alerted computer assisted dispatch.
• Transferred traffic incident details to Navteq's Program Traffic Management Systems (TIMS), making this relevant roadway information available to drivers on Traffic.com website / Garmond GPS.
• Contacted police or department of transportation personnel to verify scanner accident information, including lane blockages and road closures.
• Entered construction information into TIMS from various state departments of transportation.
• Trained new employees on using data entry system for rush hour traffic information, as well as how to verify accidents from scanner reports for assigned cities.

Mt Laurel NJ

• Promoted from outbound to inbound to 90-day delinquent customer service, having earned an advanced role due to commitment to helping struggling customers.
• Monitored inquiries on delinquent mortgages by assisting customers to resolve delinquency issues by placing them on a “promise to pay” 30-day program.
• Recognized for referring the largest number of customers to the loss mitigation department for delinquency 60 days or longer, which resulted in fewer portfolio delinquencies. Interviewed customers for a loan repayment.
• Established a record for having the most “promises to pay” by borrowers to help them get current in their mortgage.

Yardley Pa

• Served as route drivers’ back up to service customers with new set-ups and inquiries such as water orders, cooler problems and closing of accounts.
• Arranged equipment for new customers and delivery or water for existing/new customers.
• Supported route drivers and delivered special deliveries as needed. Frequently requested by drivers to complete off-route stops for cooler orders, repairs, or replacements.

• Worked with customer to identify solutions for their financial needs.
• Opened accounts, closed loans, and completed paperwork, while also helping customers with general banking questions.
• Floated between four different branches and assisted marketing manager to set up appointments, process loan information, and organize customer files.
• Served as bank teller, referring new products to customers and processing transactions.
• Worked as return check processor with customer checks that didn’t clear.