Opened the first Cafe in Charlotte, December 5th, 2016.

Manage over-all operations of restaurant.

B & L Holdings Group, LLC has signed a Franchise Agreement with "Famous Toastery" Ballantyne.

Joined the initial Team of the Charlotte Market. Primary responsibility for the Matthew’s Café. Contributed to the initial growth and development of the Charlotte Market and the development of its Management Teams. Excellent Guest Relations, consistently leading the market in Customer Satisfaction Scores. Completed my first 5 year contract, and signed another 5 year contract in March, 2009. Team turnover for 2009 below 30%.Completed my second 5 year agreement with Panera, achieving Record Sales and Profits in 2012,part of the implementation of Panera 2.0 program in the Charlotte Test Market 2013 - 2014.

General Manager. Charlotte, NC. Main focus on stability and growth in the Charlotte Market. Responsible for the continued development of future General Managers.

Supported up to 10 Restaurants over a 3 year period. Coordinated “WOW 100” (New Manager Training Sessions). Facilitated continued growth in the Carolina Markets. Mentor to future Directors of Operations

Leader of the highest volume restaurant in South Carolina. Developed 4 future General Managers. Continued to support regional new store openings and mentor training programs. Recipient of Team and Shareholders Award

Responsible for implementing regional Quality Food Team Training Programs, strengthening overall kitchen operations, menu development and testing, new unit opening programs, and overall quality and cost controls for the Southwest Region, responsible for 55+ Restaurants.

Responsible for Top 5 Volume Restaurant for 3 consecutive years. Achieved continuous sales growth, profitability, and guest satisfaction utilizing pro-active team building programs. Awarded Winner’s Circle Status. Promoted to Director of Quality Food Teams.

Completed Ruby Tuesday Management Team Program. Promoted to Assistant General Manager. Promoted to General Manager March 1990. Achieved positive sales growth. Awarded Winner’s Circle Status.

Started career at MSU, promoted to Manager in KC, MO, promoted to Asst. G.M. in Parma, OH. Transferred to West Palm Beach, Fl. Responsible for overall restaurant operations. Focused on Bar and Lounge, promotions, over-all purchasing, and restoration of controls within the restaurants.