Chief Operating Officer And Managing Director
Schwäbisch Gmünd, Baden-Württemberg, De
- Member of the Global Leadership Team of Schleich and direct report to the CEO in Germany- Managed 6 direct reports and a team of 35 full time employees.- Responsible for corporate strategy of Schleich North America- Trusted leader of all Operations and Finance activities of Schleich North America, including logistics (warehousing, inbound and outbound logistics), customer service, demand and supply planning, IT, consumer service and finance- Delivered YOY revenue growth of +15%, exceeding sales targets while developing a capable, motivated and high-performing team - Decreased employee turnover rate by almost 100%- Developed a growth strategy for North America and initiated various growth projects along the value chain (e.g. US/CA eCommerce roll-out, new business planning process, budget process, warehouse re-alignment)- Responsible for drop-shipment integration - Responsible for annual budget planning process for Schleich USA