• Execute all operational People tasks related to P&C at unit level to deliver an excellent co-worker experience• Support the building of local business competence & performance by setting and working on relevant People goals• Ensure recruitment and on-boarding of the right talents with the right contracts in close collaboration with the Market area and the unit People Planning specialist• Ensure and execute delivery of learning & training at unit level• Secure engagement and retention by understanding the conditions of our co-workers• Implement Health and Wellbeing initiatives at unit level• Ensure local employer communication is consistent, well perceived, and builds on the IKEA brand• Implement a co-worker relations plan that effectively manages all local interactions with coworkers and ensures that all areas in the unit work with the labor relations principles and uphold local policies, procedures and laws

Promoted twice within the HR team and overhauled multiple processes and practices to improve compliance, increase employee engagement, and raise efficiency and performance for a growing healthcare organization of 300+. Manage multiple projects and coordinate across functions to streamline operations and drive continuous improvements. Lead a six-person team of HR professionals and educate leadership and staff on key policy and compliance issues.● Ran an efficient, cohesive department with an emphasis on strategic workforce planning, compliance, employee relations, and building strong relationships with executives and partners.● Played an influential role in shifting leadership’s approach to talent acquisition and consistently achieved double, sometimes triple the quarterly hires of clinicians despite industry shortages related to the COVID-19 pandemic● Stayed proactive and up to date on current federal and state employment laws and maintained compliance with strict COVID-19 regulations for clinical staff● Took part in founding three separate divisions, from hiring and training new staff to leading all administrative and HR efforts and establishing proper policies to expand the organization while sustaining a high quality of care● Built trust and loyalty among team members to maintain strong retention and referrals in a competitive sector● Drove technological upgrades to processes and procedures, including digitizing all 300+ personnel files and revamping the application process to have an online option for the first time● Advised on critical compliance and ongoing education topics and worked with the Clinical Director to create in-services for all staff at least once a month on safety, clinical processes, communication skills, and more

Established an efficient, compliant department and overcame historical neglect of the HR function within the organization to implement multiple strategic improvements● Played an influential role in shifting leadership’s approach to talent acquisition and consistently achieved hiring goals for clinicians, support staff, and management positions, including exempt, non-exempt, and independent contractor positions● Stayed proactive and up to date on current federal, state, and local employment laws● Built trust and loyalty among team members to maintain strong retention and referrals in a competitive sector● Identified multiple compliance issues upon first joining the team that left the organization exposed and worked tirelessly in the first six months in HR to correct all issues with overtime, break rules, OSHA compliance, and leave administration

Managed scheduling for 200+ clinical field staff and worked closely with the HR and Payroll coordinators. Served as the primary point of contact for clients and staff and worked to ensure the highest level of satisfaction across both groups.● Achieved the fewest missed visits and unstaffed patients and dramatically reduced rates for both compared to previous staffing coordinators● Earned praise from all levels of the organization up to the CEO and Director for consistently going above and beyond, building collaboration, and setting a high standard of excellence in all job functions● Played a key role in talent acquisition and retention by coordinating with HR to create job descriptions and job postings and working with multiple stakeholders to improve the workplace environment for all staff

● Designed, implemented and tested office networks● Technical Support● Employee Training and Orientation

● Served as liaison between Financial Institutions and Occupants of REO properties● Presented information at depositions related to foreclosure evictions● Assured City and County Compliance