David Lugo Email & Phone Number

Fort Lauderdale, Fl, Us

Fort Lauderdale, Florida, Us

Lead evangelist, LL Business Solutions (LLB), a provider of strategic business and process optimization solutions for the Medium Business through Enterprise segments.-Leadership and People Management: attract, motivate, coach and develop team members.-Led the organization to achieve and surpass revenue targets, and garnered the Microsoft (CSP) Cloud Solutions Tier 1 Provider status and Microsoft Dynamics Partner designation with the company.-Consistently added strategic solutions to the service portfolio, adding demand generation, headcount optimization and digital marketing and communications.-Successfully launched a net new line of business with Microsoft, landing projects in US, Europe and LATAM for Dynamics 365 Business Central, Localizations & LLB Retail. -Built a successful business organization, and sales, marketing and technical teams to support business partners and end customers in their scaling and growth strategies.-Opened service hubs in Argentina, Colombia, Costa Rica, Mexico and Spain; expanded service to other geos in US, Europa and LATAM.-Designed the sales and business development strategies, trained the sales and service delivery teams.-Executive sponsor and lead architect, evangelist in charge of communicating solutions to Enterprise customers for solution adoption. -Lead the company's policy- and decision-making, operational workflow and vital business functions.www.llbsolutions.com

Redmond, Washington, Us

Led the regional Microsoft Partner recruitment strategy, designed the capacity plans for countries across Latin America, and sales integration with different segments resulting in US$150M in net sales.-Awarded Top Partner Recruit Worldwide in fiscal years 2014 and 2015. Overachieved Partner recruitment and sales quota, and managed an offshore team in one of the Latin America subsidiaries.-Developed and delivered a best-in-class Top Partner sales on-boarding program (designated a worldwide Best Practice by Microsoft).-Established a Microsoft Partner ecosystem by helping to get Dynamics CRM Online in 18 new markets, and gaining market share faster than competitors, recruiting over 30 Partners that met their annual sales targets. -Managed the newly recruited portfolio of former Salesforce, SAP and Oracle Partners; coached, mentored and led field sales and distributor sales teams with a focus on technical sales.

Redmond, Washington, Us

Led channel sales & marketing programs, incentive model program, and partner capacity program to guide Partners through their business scaling needs. -Directly accountable for the Microsoft Partner Network for the Microsoft Dynamics Partner ecosystem, and the Microsoft Dynamics Partner capacity program in the Latin America region.-Established the Partner Marketing Service Bureau, a referral model that enabled Microsoft to measure the impact of marketing investments in by both the company, and by Dynamics channel Partners.-Developed an aggressive multi-year integrated program roadmap and release plan to deliver integrated portfolio projects iteratively.-Added transparency to IT operations by developing strong business partnerships and formalizing the lines of communication.

Redmond, Washington, Us

Managed distributors and Partners for Microsoft Dynamics products, and directly accountable for annual software licensing revenue, and other Microsoft products and services.-Devised business case modeling tool, flexible for use as sales collateral, yet intuitive in providing early and rigorous qualification of business cases for new opportunities.-Identified common Partner challenges and reduced inefficiencies by collaborating with Partner operations and internal MSFT teams to determine which solutions catered to improved partnerships.-Assisted developing and implementing new programs, and streamlining business and operational processes within the channel and cross-functional operations.-Created a new Partner development program, Partner Concierge, which is solely responsible for managing and servicing the top Point of Sale Partners within the industry for Microsoft Corporation.-Led the redesign of the Dynamics RMS distribution process for major distributors Scansource and Blue Star.

Redmond, Washington, Us

Responsible for revenue, marketing and channel management for the Microsoft Dynamics Retail Management System (RMS) and its distributors, Scansource and Blue Star. Designed and implemented different processes that ensured sales of RMS products in LATAM through partners and distributors.-Led product and Go-to-Market strategies. Launched Microsoft Dynamics RMS in 10 different countries with the appropriate localization, achieving double-digit growth.-Exceeded the required demands within deadlines; led the mass launch of the product roadmap. -Coordinated team members effectively to complete projects in crunch times.-Influenced management practices and provided extensive customer service to model services.-Exceeded sales goals with double-digit growth for 2 consecutive years. -Engaged product development and marketing/communications teams to localize products for each market.-Led the creation and implementation of sale and brand marketing collaterals.

Redmond, Washington, Us

▪ Developed and implemented a rhythm of the business to review monthly sales, forecast and pipeline. ▪ Established an integrated discipline a cross business owners to deliver accurate information in forecast and pipeline coverage. ▪ Deep analysis of the Microsoft Business Solution business across Latin America, comparing different segments, vertical, products, subsidiaries, etc. to facilitate metric and understand market opportunities.

Mit Sloan Executive Certificate, Management And Leadership

Mba, Entrepreneurship

Bba, Internationa Business