David Alward Email & Phone Number

Burlingame, California, United States

San Francisco Bay Area

San Francisco Bay Area

Walnut Creek, Ca

I work with Verizon's Evolved Packet Core operations and monitoring applications. I manage our relationship with vendors and drive development priorities for cross-functional engineering, network performance and other internal teams.I help drive architecture design as well as being able to contribute User Stories for product enhancements which increase user happiness. - Introducing first virtualized Operations and Management system into Verizon’s Openstack network- Created orchestration strategy reducing manual processes by constructing NVFO to vendor VNFM requirements and developing orchestration and service assurance processes.- Reduced number of Flavor types by over 65% in our 40+ Openstack data centers by developing a set of Verizon standards, gaining executive and peer support.

Walnut Creek, Ca

- Lead DevOps transformation of 130+ applications by providing application support, training, creating best practices, and developing staged approaches of adoption- Created a migration plan for entire application portfolio to NextGen (SDN/NFV) on premise cloud environment which leverages open platforms. Provided requirements for fault, configuration, accounting, performance, and security (FCAPS), supporting first operational adaptation (FOA) initiatives, training, on-boarding best practices and integration with existing tool sets- Developed Cloud Strategy for the organization by analyzing application portfolio and determined which applications were best suited for migration (ie. cloud ready, refactor, re-platform)- Created Quality Assurance and Test Automation standards and best practices

Walnut Creek, Ca

I was selected to lead a new Solutions Planning team within the enterprise Network Support Systems organization to lead and drive major initiatives:- I created an Enterprise-wide transformation program by developing three-year vision along with one year tactical plans across fundamentals which included DevOps, Cloud Technologies, Service Oriented Culture, Big Data, Data Governance, Best Practices and Automation. Over 300+ personnel were affected in the realignment to achieve these goals- I improved internal customer satisfaction through developing better user experiences, creating cross pollination of data between applications and driving new solutions through cross functional teams. I identified such opportunities with in-person visits, gathered user requirements, created use cases and wireframes for features and then drove the launch of these features. - I achieved faster software deployments by pioneering continuous integration and delivery methodologies. I wrote strategy plans and gained support from executive management and influenced my peers members. I installed and administrated the necessary applications, supported early adopters and provided demonstrations and training.

Walnut Creek, Ca

I volunteered to participate in a rotational leadership training program. I joined Network Support Systems which is an organization dedicated to supporting Verizon Wireless employees. I was originally assigned two applications to manage and grew application portfolio to five applications.A few accomplishments I achieved while in this role include: - Improved release quality and decreased time between releases from quarterly to monthly by implementing Agile programming methods and mandating use of tools like Redmine to track issues.- Volunteered to be product owner, created use cases, product vision and roadmaps then evangelized them across cross-functional teams.- Launched new radio frequency propagation planning application through garnering executive support, hired a new development team, and drove product launch.

Walnut Creek, Ca

I managed branded applications and actively contributed expertise throughout the product life cycle. I created project’s schedules, wrote product requirements, functional requirements, identified risks, presented trade-off recommendations and provided clear communication to project stakeholders and executives. I also managed the project budget, prepared RFI/RFP, SOW and negotiated contracts Initially I was promoted into the position to achieve two key goals: - Team Enhancement: Expand the team’s technical knowledge and enhance the performance of other product managers by leveraging my previous project management experience.- Time-to-Market Reduction: Increase the company’s revenue potential by reducing time-to-market for high-quality mobile products and services.Along the way, I successfully launched key branded mobile applications, such as Indy Car, and Viewdini. I also led projects that produced critical results within tightly compressed schedules by transforming internal cross-functional teams and external vendors into a unified team.Other accomplishments I’m proud of include the following:- I led the group that championed LTE broadcast; provided fundamental use cases for technology and drove the end-user customer experience. As part of this activity, I hired and mentored two senior engineers to move the project from idea/concept to design and initiated two patent applications.- I authored a white paper that served as the blueprint to create an authentication server system, which was subsequently developed by Hewlett Packard using the proposed design and became the de facto server for most of Verizon’s branded applications.

Walnut Creek, Ca

I was promoted from my initial position as Member of Technical Staff to provide guidance on networking and architecture for all Verizon entities. That included partnering with the Chief Technology Office to identify and develop new products and services with potential for leveraging. In that role, I managed vendor pricing and contract negotiations.One of my contributions involved enhancing product manager performance by implementing team work tools, including bug and ticket tracking (JIRA) and Confluence wiki adaptation. I also created the first complete ROI view of the Music product line, which I updated and reported monthly to the executive staff.

Walnut Creek, Ca

Technical product lead for handset application development. Responsible for development and launching of VCAST Music, VZ Navigator and Chaperone applications. Manage vendor relationships and provide interface to internal stakeholders throughout product lifecycle.I served as solutions architect and project/product manager to launch the first GPS navigation application on a mobile handset in North America. The product became one of Verizon Wireless’ best applications based on number of users and profitability.

Redwood City, Ca

I was promoted to this role from the initial position of Consulting Architect and consistently satisfied high client expectations by leading critical projects to a successful conclusion. While I held this position, I contributed expertise as a key member of the Customer Advocacy Professional Services group. I also partnered with internal technical teams, customers and vendors to achieve complex design, implementation and maintenance requirements for LAN-structured enterprise software deployments at international locations. In addition, I provided training and mentoring that enhanced the skills of junior professional services employees and on-site personnel. My accomplishments in this position included spearheading successful installation of a Unified Messaging Platform (UMP) for British Telecom and its Hong Kong-based subsidiary, genieUK. I led the execution of numerous critical actions, including the following:* UMP Trial Installation: Installed a fully operational UMP for trial in Hong Kong within two weeks and assisted the local NOC group with key tasks.* Production System: Built, installed and configured a production system with multiple POPs in London in 5 months. I also trained the local team and provided additional Tier 1 support until they were fully prepared.

San Mateo, Ca

I was initially recruited to create, maintain and service a reliable network to support a voicemail/email/fax service and to achieve equally high reliability for servers. I was recommended for the position by my predecessor at Sun Microsystems. I served on the team that completed installation and configuration of essential infrastructure for this startup--including servers, operating systems and software--in less than 48 hours.While in this position, I provided team leadership and hands-on expertise that enabled the company to build a data center and Points-of-Presence (POPs) on a compressed schedule. We built 12 POPs within less than two months, and our work laid the foundation for signing up carriers and direct consumers, with nearly 2 million users in less than two years.

Cupertino, Ca

I managed the java.sun.com (javasoft.com) domain [hardware, software, and network]. I also contributed to the first commercial deployment of Java Web Server (JWS). In addition, I wrote Perl scripts to automate tasks, performed monthly high-availability and disaster recovery tests, and created training materials and a Frequently Asked Questions (FAQ) document for junior web technologists.

Bachelor Of Science, Computer Science

Masters Of Science, Information Systems, 4.0