David A. Marsh Email & Phone Number

Morrisonville, NY, US

St. Louis, MO, US

• Ensure Global Change Community adhering to Policies and Procedures and assist creating and implementing change management strategies and plans that reduce risk and incidents from Changes
• Key role in ensuring projects (change initiatives) meet objectives on time to drive for more efficient business processes
• Work to drive automation for higher % of successful changes, lower # of incidents from changes and less manual effort needed for all Change Community members
• Apply a structured methodology and lead change management activities by supporting and coaching Change Team members, as well as folks from other Organization, with all Change related items

St. Louis, MO, US

• Play a key role in ensuring projects (change initiatives) meet objectives on time and by increasing employee adoption and usage focusing on the IT side of change – including changes to business processes, systems and.
• The primary responsibility will be creating and implementing change management strategies and plans that reduces risk, maximize employee adoption and usage and minimize resistance as well as track and report issues
• Work to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees
• Act as Coach for senior leaders and executives in helping them fulfill the role of change sponsor and will also provide direct support and coaching to front-line managers and supervisors as they help their direct.
• Apply a structured methodology and lead change management activities

• Collaborated with key stakeholders to manage major client software releases, directing process from development stage to actual release, and re-engineering to allow substantial headcount savings.
• Promoted seamless and timely delivery of software products or updates by serving as gatekeeper responsible for “holding the keys” to production systems / applications, and overseeing implementations. Implemented.
• Served as Architect, identifying, creating, and implementing processes or products to efficiently manage release of code, troubleshoot problems, and ensured coordination within all projects, teams and components of.
• Managed multiple Release Managers owning individual capabilities, ensuring all items were in order and executed in timely fashion to ensure success of all major releases.
• Tracked all requirements in each release, relaying updates to Business and Development, as well as Quality Assurance Teams to ensure proper items were in each release.

Armonk, New York, NY, US

Senior Release Manager for Health Care Industry Client. Successfully managing major Client software releases from development stage to actual release. Serve as a facilitator and liaison between varying business units to promote smooth and timely delivery of software products or updates. Gatekeeper who is responsible to “hold the keys” to production.

Armonk, New York, NY, US

Business Analyst responsibilities included facilitation between business, test, development, systems and management teams to ensure all requirements had been met to allow testing to progress within the scheduled time frame. Created presentations and mock-ups, as well as lead multiple calls. Had to ensure records for each and every requirement were created.

Armonk, New York, NY, US

Oversaw UAT for 20+ projects ensuring the proper creation and maintenance of Master Test Plans, Test Strategies, Test Scenarios, Test Schedules and Test Case results. Responsibilities included facilitation between test, development, systems and management teams to ensure all requirements had been met to allow testing to progress within the scheduled time.

Armonk, New York, NY, US

Successfully provided Test and Project Management Experience for multiple IBM Divestiture Projects. Responsibilities included defining, creating and maintaining Master Test Plan, Test Strategy, Test Scenarios, Test Schedules and Test Cases. Responsible to oversee Integration Testing, UAT and End to End Regression Testing across multiple systems and.

Armonk, New York, NY, US

Successfully led large test teams across multiple geographies responsible for developing and signing off on all Test Strategies and development of all test activities to ensure documentation (change requests, work requests, PTR’s, etc..) properly captures all specifications needed for end user. Ensured that team was testing all proper elements to ensure.

Houston, Texas, US

During system upgrade sand enhancements for IBM Global Internal Source to Pay Systems, ensure documentation (change requests, work requests, PTR’s, etc..) properly captures all specifications needed for end use. Testing all proper elements to ensure systems will meet IBM requirements for Global roll out. Maintaining proper documentation.

Armonk, New York, NY, US

Managed end to end Procure to Pay Process (P2P), Operations and Systems Solutions (Accounts Payable, Procurement and Customer Assistance Center) for Multiple IBM Clients including NiSource, The Coca Cola Company and Colgate Palmolive. Ensured Operational Costs remained within the planned budget while was also responsible for meeting the performance metrics.

Armonk, New York, NY, US

Responsible for Global Design and Transformation of Multiple IBM Clients, including NiSource, The Coca Cola Company, Advance Auto and Colgate Palmolive, to the IBM S2P platform and processes. Worked with Global design and transformation teams from AP, Procurement, Sourcing, IT and Change Management to successfully solution all processes that were in scope.

Armonk, New York, NY, US

Worked on multiple ‘potential client’ bids and proposals by documenting IBM process/solutions to meet the needs of RFP’s and RFI’s. Assisted in Finance and Accounting Design and Architecture Solutions and Supported Solutions Sales Teams by not only providing data but presenting solutions to Potential Clients for work to be outsourced to IBM. Provided.