Lead the technology department, drive strategic planning, institute tactical changes, resolve technical issues, and service requests. ➢ 97% increase in wired network speed and a 6X surge in Wi-Fi achieved via design and implementation of a program to address subnet changes to network configuration and firmware updates.➢ Virtually eliminated backup costs by assessing and identifying alternative process ultimately changing solution to store Server Backups on AWS (Amazon Web Services)➢ Increased computer equipment availability by tapping into government refurbishing process and gaining access to equipment at -0- cost to the organization.➢ Improved outward corporate image while dramatically improving maintainability and flexibility by guiding the redesign of the organization’s website.➢ • Achieved a10x increase in network backbone speed by designing and managing the implementation of a full network overhaul which provides a 10g backbone, and Wireless AC access points necessary to meet critical deadline in light of Covid-19.

Managed the deposits program for the US division. Delivered regulatory changes to ensure compliance and avoid penalties. Oversaw an initiative to increase FDIC insurance to clients. Achievements Include➢ $15 billion in money market funds converted from legacy prime funds to government funds to ensure compliance to money market reform changes.➢ $1 million in FDIC insurance provided on sweep deposits to enhance service to clients by leading a cross-functional team to devise business requirements, issue an RFP, and select a suitable vendor.

Oversaw ESI project managers delivering changes and new applications for system conversions. Escalated and resolved issues. Led the PMO team in developing an application to determine errors in propagation between the two systems. Managed four resources maintaining the application and preparing error reports. Achievements Include➢ 200+ root causes of pharmacy benefit denials resolved in the client benefit management database. ➢ Improved conformance to corporate processing requirements by administering five agile project teams delivering enhanced functionality. ➢ 15% of budget saved by automating a manual reconciliation of benefit groups between systems post-conversion by managing a team of 13 to develop a solution.

Directed programs in the HR, legal, and IT departments. Supervised staff, planned schedules, monitored execution and delivery. Contributed to employee performance reviews. Achievements Include➢ 50% decrease in time to complete proof of concept accomplished for a professional service contract to improve management of capital value retention in liquid assets. ➢ Designed and introduced a customer portal enabling examiners access to internal banking applications to meet federal regulatory reporting mandates.

Guided teams on data center migration that involved standing up a new mainframe then shifting software licenses, configurations, and data to the new server. Oversaw projects, tracked progress, reported status.Achievements Include➢ 166.6% boost in customer satisfaction reached in five weeks in collaboration to migrate servers within the planned timeframe by resolving crucial roadblocks hindering team engagement. ➢ 15% of total project budget saved through rigorous analysis and monitoring of the migration schedule and requested strategic changes. ➢ 20% dip in delivery time for BMC Mainview installation by enhancing team, IBM, and vendor resource allocation to complete obligatory systems changes on time.

Oversaw 23 to 70 cross-functional team members in various initiatives. Achievements Include➢ 60% reduction in disk space used to maintain redundant database tables containing security position and account balances garnered to minimize costs. ➢ 40% efficiency increase while increasing capacity for varied qualified plans gained by guiding the definition, generation of requirements and rewriting of Qualified Plans application ➢ $500 billion in business introduced by establishing the core calculation engine essential to the process of developing and delivering a new application critical to organization success. ➢ Ensured real-time information on trade executions for financial advisors by building and facilitating the team's ability to deliver quickly by seeding the group with transfers from other departments, communicating regularly, and creating onboarding packet to hasten new hire adaptation to environment.➢ 90%+ decrease in production issues guided by developing testing and implementation checklists and maintaining a stringent process whereby the implementations received approval.➢ Facilitated processing of up to ten million transactions against 28 million securities positions growing YOY through the design of flexible, scalable, high availability, while incorporating efficient encapsulation and re-usability in design for the 24x7x365 posting process in coordination with architects and SMEs from the various data center disciplines.➢ Supported the merger of 91 private client branches with 700+ financial advisors and $50 billion in assets under management into the corporate network by managing the team fabricating the reconciliation processing between the two firms.➢70% Increase in SWIFT Alliance processing capacity provided by upgrading the server it ran on as well as the Alliance software to support new business.