Network of Hope is a faith-based nonprofit that helps those facing hardships in the Pittsburgh area.Providing support through recovery homes and programs, practical help like food and car care, youth enrichment activities and life care for those facing divorce, grief, illness and more, we address issues that keep people from realizing their fullest potential.More than charity, Network of Hope promotes lasting change.

Serving as a Business Advisor, I provide business strategy for small and medium business, focusing on developing their business strategies, marketing opportunities, and enhancing client services.

As a Healthcare Client Partner, I successfully built and managed executive relationships while delivering innovative business solutions for one of the nation's largest Blues organizations. My strategic approach led to a remarkable 75% growth in the client portfolio and a staggering 300% increase in outcome-based project work. With exceptional project outcomes, I achieved a 9.7/10 client satisfaction rating and an impressive 99% client satisfaction with resources.

As a Portfolio Lead and Client Partner, I excelled in defining comprehensive company-wide strategies and expertly managed client accounts. Notably, I successfully delivered the technology component of a $4B chemical company's separation strategy, ensuring seamless implementation. Additionally, I demonstrated my expertise in implementing business strategies and developing operating models by collaborating closely with client senior executives and teams to drive tangible results.

As the IBM Oracle Industrial Products sector lead and Client Partner, I demonstrated exceptional leadership in successfully delivering a major ERP program for a key electronics client, overcoming challenges where other vendors had faltered. Additionally, I skillfully managed an extremely volatile client situation, swiftly resolving critical issues and ensuring the project's continuity by fostering key relationships and managing executive expectations effectively.

In my role as Client Partner and ERP Lead, I served as a valued member of the Executive Management team. I achieved substantial growth by spearheading revenue expansion of 30% for one of our largest clients, overseeing their implementations and satisfaction. For the company strategy, I developed robust Account Management and Client Satisfaction structures and metrics for all accounts. Furthermore, I held the distinguished position of CIO Advisor for the world's largest global chemical distribution company, providing strategic counsel to enhance their technological endeavors.

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With more than 186,000 people serving clients in over 120 countries, the company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008. (source: www.accenture.com)• Global client partner responsible for managing relationships and building value.• Implemented Global ERP systems for over $60 billion in client revenues in over 25 countries for various clients.• Captured market-leading dominance with market share gains of up to 60% by developing and promoting the idea of creating a new organization in Accenture to systemically address a developing marketplace.• Delivered technology services for many Fortune 100 companies, including Alcoa, 3M, DuPont, AT&T, Cisco, Verizon, Comcast, Boeing, and United Technologies.• Practice ranked by Oracle Corporation at #1 in Oracle EBS and #1 in Oracle Technical applications• Became the lead for over 400 resources with extremely low morale and raised their satisfaction level over 35%. • Selected and served on Accenture’s Global SAP Executive Leadership team, responsible for managing the service delivery and career development of over 200 resources.• Awarded Accenture’s “Quality Value Service” distinction for excellence in planning and delivery at one of his clients.• Designated as a “Select” Quality Assurance reviewer by Accenture assigned to review the most complex ERP jobs.• Developed an offshore organization of over 300 resources for program development and configuration.• Awarded Accenture’s 2009 People Developer and Inspiring Leader Award• Extensive experience in metals, chemicals, high tech, services, and communications industries.