David Orozco

David Orozco Email and Phone Number

Lead Data Network Engineer @ HCLTech
Chicago, IL, US
David Orozco's Location
Greater Chicago Area, United States
David Orozco's Contact Details

David Orozco personal email

n/a
About David Orozco

A technically proficient, highly resourceful network analyst and engineer, specializing in the telecommunications sector, with a strong background in troubleshooting and user support, crisis resolution, VoIP origination and termination, local number porting management, and client and vendor relations. Supports business, enterprise, and carrier customers' VoIP services and products, with a focus on ISUP, SIP, SDP, and RTP VoIP protocols. Develops and implements automated testing tools and utilities through a Linux-based command line shell to maximize technical operations. Proven success in applying skills to provide essential coverage for residential, small- to medium-sized businesses, and enterprise applications.Technical Skills:Genband G9 Switches, Lucent 5ESS Switches, DMS100 Switches, VoIP, SIP, IP, SSH, Linux-Based Shell Scripting, Bash, Arista, Juniper Celestica and Cisco Routers\Switches\Access Servers

David Orozco's Current Company Details
HCLTech

Hcltech

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Lead Data Network Engineer
Chicago, IL, US
David Orozco Work Experience Details
  • Hcltech
    Lead Data Network Engineer
    Hcltech
    Chicago, Il, Us
    View
  • Hcltech
    Lead Data Network Engineer
    Hcltech Apr 2022 - Present
    Dekalb, Illinois, United States
    • Leads repair team in data network repairs, configurations, installations, and troubleshooting.• Monitors and maintains five-building campus network, containing 30k+ switches/routers, fiber optic and copper interfaces.• Analyzes monitoring data for equipment problem-solving and determining actionable repairs.• Provisions all replacement network devices.• Repairs and replaces switches, routers, supervisor modules, and linecards.• Tests fiber optic circuits and transceivers up to 400Gb speeds.• Oversees in house network ticketing system, adding clear notes and communications between team members. • Coordinates and delegates daily work with onsite and remote teams. • Correlates and communicates daily facility maintenance with network operations impact.• Supports IP and BGP routing issues across entire network.• Ensures service level agreements (SLAs) quotas are met.• Interviews and onboards new team members. Delivers ongoing training and development.
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  • Windstream
    Network Analyst
    Windstream Jul 2009 - Feb 2022
    • Monitored group e-mail inbox for support e-mails from large carrier customers, including Verizon, Comcast, and AT&T.• Acted as part of team supporting long-distance voice termination service for clients, with organizations sending calls to network to then send off toward destination network.• Addressed complaints to include no available routes, failures to connect, dropped calls, and DTMF failures.• Supported VoIP origination services. • Monitored network and resolved issues with SIP gateways and media servers. • Troubleshot IP routing issues as each arose. • Processed local number porting orders. • Built the batch orders in network switches for number provisioning.• Created and scripted automated testing tools on Linux terminal server.• Sent LNP orders to other carriers and built batch jobs needed for network to take numbers during porting.
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  • The Werk Shop
    Service Writer
    The Werk Shop 2007 - 2009
    Lake Bluff, Illinois, United States
    Scheduled automotive repair service appointments for customers. Scheduled technicians’ workloads. Advised customers of needed repairs. Ordered and tracked needed parts and shop supplies. Coordinated jobs with outside vendors.
  • Starnet
    Technical Customer Support Representative
    Starnet 2001 - 2003
    Palatine, Illinois, United States
    Provided technical support for wholesale and retail dialup and wireless Internet service. Troubleshot and maintained Lucent and Cisco networking routers, switches, and access servers. Provided on-site technical support for wireless Internet service customers. Analyzed network usage data to locate potential critical failures.

David Orozco Education Details

Frequently Asked Questions about David Orozco

What company does David Orozco work for?

David Orozco works for Hcltech

What is David Orozco's role at the current company?

David Orozco's current role is Lead Data Network Engineer.

What is David Orozco's email address?

David Orozco's email address is do****@****net.com

What schools did David Orozco attend?

David Orozco attended Westwood College - Aurora.

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